Essays about: "Showrooming phenomenon"

Found 3 essays containing the words Showrooming phenomenon.

  1. 1. Browse Offline, Buy Online? : Exploring how showrooming is affected by customer experience in the clothing industry

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Julia Blomberg; Malin Christensson; John Synnes; [2020]
    Keywords : Showrooming; Customer Experience; In-store Experience; Decision Making;

    Abstract : Background: In the last 20 years, the retail industry has experienced a drastic transformation and the rise of e-commerce has resulted in a change in the retail business models. Thus, there has been a shift from the traditional single-channel format to a multi-channel format. READ MORE

  2. 2. Showrooming phenomenon – A grounded theory investigation of the showrooming phenomenon via a customer’s lens

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Boyang Shi; Jinwan Liu; [2018]
    Keywords : Showrooming phenomenon; Customer perspective; Cross-channel consumption behavior; Grounded theory research;

    Abstract : Problem: Showrooming phenomenon refers to the customer behavior of physically experiencing the product in a physical store before purchasing it from online stores. It is becoming increasingly prevalent today and has attracted the interest of academia. READ MORE

  3. 3. Understanding Showrooming - An exploratory research focusing on channel motivations and personal motivations that trigger showrooming.

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Sofia Prior; Marieke Schulenburg; [2016]
    Keywords : Showrooming; Multi-channel shopping; Personal motivations; Channel motivations; Business and Economics;

    Abstract : Showrooming is an increasingly popular form of research shopping whereby customers evaluate and gather information at physical stores but end up purchasing the product online. Showrooming is a potential thread for physical retailers. READ MORE