Essays about: "TQM framework"

Found 5 essays containing the words TQM framework.

1. 1. Corporate social responsibility review in total quality management framework

   University essay from Högskolan i Gävle/Avdelningen för Industriell utveckling, IT och Samhällsbyggnad

   Author : Sara Poureh; [2015]
   Keywords : total quality management; corporate social responsibility;

   Abstract : Corporate social responsibility has become part of the economic terminology since the seventh decade of the 20th century. From the beginning of the 21st century this context extended and multidimensional with several economic, social and legal connections. READ MORE

3. 2. Service Process Optimisation in Swedish Public Dental Care

   University essay from IHH, Centre of Logistics and Supply Chain Management; IHH, Företagsekonomi

   Author : Gunita Laursone; Emelie Domeij; [2013]
   Keywords : service processes; business process optimisation BPO ; Total Quality Management TQM ; Business Excellence; European Framework for Quality Management EFQM ; competitive advantage; Swedish public dental care; action research;

   Abstract : Introduction - High volatility (Vergidis, Tiwari & Majeed, 2006) and uncertainty (Eisenhardt, 2002) have increased the unpredictability and competitiveness for all types of businesses (Magal & Word, 2009). As a result, optimisation has become a common practice in the commercial and manufacturing sectors (Rowlands, Antony & Knowles, 2000) to maximally utilise the existing processes and ensure a sustainable and scalable competitive advantage (Antony, 2005). READ MORE

4. 3. Differences Between Chinese and Franch Companies Regarding Total Quality Management : A Case Study of JKKR Co., Ltd and Veolia Water Group

   University essay from Avdelningen för Industriell utveckling, IT och Samhällsbyggnad

   Author : TINGTING YANG; YINGNAN SHAO; [2012]
   Keywords : Total quality management; cornerstones customer focus; process management; continuous improvement ; management system; management approach; customer relationship;

   Abstract : There is a research about the essences and processes of Total Quality Management (TQM) implementation and its effects on organization performance. The results from the research report indicate that the adoption of TQM in China is extensive (Yusuf, Gunasekaran & Guo, 2007). READ MORE

5. 4. Managing Quality at the Operational Level : A Case Study at Nordea

   University essay from IHH, Redovisning och finansiering

   Author : Malin Holfve; Mikaela Mård; Maria Pekár; [2009]
   Keywords : Quality; Quality Management; Total Quality Management; TQM; Lean-production; Kaizen; Service Industry; Nordea; Case Study;

   Abstract : The majority of researchers, believe that quality management is the aspect of strategy, a method strategically formed to gain competitive advantage. Quality must however, be managed in the sense that it fits the organization. Besides, organizations must also develop strategies to continuously improve and measure quality work. READ MORE

6. 5. Total Quality Management as a Competitive Advantage - From a Marketing Perspective : A Case study of HMS Industrial Networks AB and Ernst & Young LLP

   University essay from Sektionen för ekonomi och teknik (SET)

   Author : Ngole Ngasu-Betek; Munir Haroon; [2008]
   Keywords : TQM; Competitive advantage; Marketing mix;

   Abstract : This research study focuses on how a company can achieve competitive advantage through total quality management from a marketing mix standpoint. To gain a deeper grasp of the research topic, a research question was formulated and the thesis is based on the marketing mix and competitive advantage model which is the theoretical framework of this study. READ MORE