Essays about: "TQM"

Showing result 11 - 15 of 42 essays containing the word TQM.

  1. 11. A study of optimizing the Processing time for Building permits : Study Case: Tyresö municipality

    University essay from KTH/Fastigheter och byggande

    Author : Sara Alizadeh Amirbeigi; [2013]
    Keywords : Building permit –Processing time-Service oriented organization- Communication- Municipality –Total Quality Management-Service guarantee-; Bygglov-Bygglov handläggningstid-kommunikation- Servicegaranti-Kommun-;

    Abstract : There are rules in urban development and the construction industry, which encourages organizations to work according to standards and approved codes. For example: it is required by law for all property owners to apply and obtain a permit in order to carry out an action in construction building. READ MORE

  2. 12. An Investigation of Obstacles for Small Ghanaian Enterprises Relocating from Urban to Rural Areas : A Minor Field Study in Ghana

    University essay from KTH/Maskinkonstruktion (Inst.)

    Author : Anna Hellman; Elin Olofsson; [2013]
    Keywords : ;

    Abstract : Up to date, an extensive amount of literature is available on urbanization related problems in West Africa. Urbanization in Ghana has led to a major development of urban cities but simultaneously caused economic depression in rural areas. READ MORE

  3. 13. Quality in the Emergency Department

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Arpegård Johannes; Lindh Daniel; [2013]
    Keywords : Change management; Quality Parameters; LEAN; Emergency care ;

    Abstract : How are the quality outcomes of implementing change management theories in the emergency department measured? Lean and similar change management-theories such as TQM or Six Sigma have rendered a lot of at-tention in the Swedish healthcare business over the past ten years. According to an article in Läkar-tidningen, the Swedish medical association´s official journal, nine out of ten Swedish hospitals have implemented Lean or some other form of change management theory (Weimarsson 2011). READ MORE

  4. 14. Service Process Optimisation in Swedish Public Dental Care

    University essay from IHH, Centre of Logistics and Supply Chain Management; IHH, Företagsekonomi

    Author : Gunita Laursone; Emelie Domeij; [2013]
    Keywords : service processes; business process optimisation BPO ; Total Quality Management TQM ; Business Excellence; European Framework for Quality Management EFQM ; competitive advantage; Swedish public dental care; action research;

    Abstract : Introduction - High volatility (Vergidis, Tiwari & Majeed, 2006) and uncertainty (Eisenhardt, 2002) have increased the unpredictability and competitiveness for all types of businesses (Magal & Word, 2009). As a result, optimisation has become a common practice in the commercial and manufacturing sectors (Rowlands, Antony & Knowles, 2000) to maximally utilise the existing processes and ensure a sustainable and scalable competitive advantage (Antony, 2005). READ MORE

  5. 15. A model to continuously and cost-effectively improve the quality of a management system within trading business: A case study

    University essay from Institutionen för maskinteknik (MT)

    Author : Frida Delin; Jessica Karlsson; [2013]
    Keywords : Management system; Quality; Continuous improvement; Cost-effectiveness; Supply chain;

    Abstract : To stay competitive on today’s market and satisfy the constantly increasing customer requirements, working with continuous and cost-effective improvement is a requirement. The purpose of this thesis is to develop a model to continuously and cost-effectively improve the quality of a management system within trading business, taking the environmental aspect and impact of organizational changes up on personnel in consideration. READ MORE