Essays about: "The Service Profit chain"
Showing result 1 - 5 of 18 essays containing the words The Service Profit chain.
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1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company
University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE
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2. API Latency and User Experience: What Aspects Impact Latency and What are the Implications for Company Performance?
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : Cloud computing has grown during recent years because of the ability for enterprises to scale without having to consider underlying infrastructure. As the complexity of the service increases, there is a significant risk of increasing latency between microservices and application programming interfaces (APIs). READ MORE
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3. Optimization of aftermarket logistics with dual supply chains for Sandvik AB
University essay from Lunds universitet/Institutionen för teknisk ekonomi och logistik; Lunds universitet/Teknisk logistikAbstract : Background: Aftermarket logistics is important for a manufacturing company to maintain customer satisfaction in the long run. However, the supply chain set for aftermarket parts is equally crucial as the original equipment. Modification or optimization of the logistics systems for slow-moving aftermarket items is inevitable. READ MORE
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4. Multinational Corporation and Its Sustainable Engagement with Local Small Businesses : A Case Study of Unilever Thailand
University essay fromAbstract : Once the boundary in global investment does no longer exist, a substantial number of multinational corporations (MNCs) seek for the lower-cost countries such as developing countries or emerging countries to be their production bases. It is undeniable to say that these recipient countries will benefit abundantly in several aspects namely: capital and technical knowledge, employment boost and economic development stimulation. READ MORE
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5. Gårdshubben
University essay from Lunds universitet/IndustridesignAbstract : My master’s thesis project is an exploration of how a new distributon model could be implemented in a swedish local food chain in order to make local food accessible and attractive to a larger group of people. The interest in local food is increasing rapidly in Sweden. READ MORE