Essays about: "Thesis on employee loyalty:"

Showing result 1 - 5 of 18 essays containing the words Thesis on employee loyalty:.

  1. 1. The effects of servicescape on customer satisfaction and possible implications on customer retention within movie theater industry

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Fareed Ahmedi; Mustafa Al Salhi; Felix Huynh; [2023]
    Keywords : SF Bio; Movie theaters; Cinema; Leisure Service; Servicescape; Strategic Roles of Servicescape; Three Dimensions of Servicescape; Five Servicescape Factors;

    Abstract : Research questions: How does the servicescape in movie theaters, with a particular focus on SF Bio Västerås, influence customer satisfaction and retention, and what are the perceived quality and challenges associated with its implementation? Purpose: The purpose of this study is to explore how movie theaters, such as SF Bio Västerås, use servicescape to influence customer service experience. The study aims to investigate the customers' perceived quality of movie theater servicescape and its impact on customer satisfaction and retention. READ MORE

  2. 2. Subgroups of customer intimacy and their influence on customer loyalty : A structural equation modeling approach

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Tim Åkesson; [2022]
    Keywords : Customer intimacy; customer loyalty; structural equation modelling; questionnaire;

    Abstract : Background: The consulting industry’s growth has continuously outpaced the gen- eral economy, leading to more new entrants and increased intra-industry competition. Thus, competitive practices must be revised to ensure existing consultancies’ market position. READ MORE

  3. 3. Covid-19 pandemic effect on organizations : The study of Balance between employee's productivity and loyalty in scenario of working from home

    University essay from Umeå universitet/Företagsekonomi

    Author : Amrina Afrin; Muhammad Faraz Arif; [2021]
    Keywords : Covid-19; Pandemic; Productivity; Loyalty; Employee Motivation; Organization Production; Raw Material; and Employee Working from Home;

    Abstract : In this study, the main topic which we tried to study and understand is the qualitative study balance between employees’ productivity and loyalty in case of working from home during the period of Covid-19 pandemic in which both companies and employees are facing many restrictions and lockdown situations to follow only to keep themselves safe and others as well along with keeping their work going as well. As employees are integral part of any of the organization which are also the back bone of any of the company for its process, development and achieving its goal but at the same time when they are providing their efforts into work, they also consider themselves to be treated as rear commodity and they want their work to be appreciated well in the form of promotion, benefits (both financial and non-financial) and provide professional development opportunities for them. READ MORE

  4. 4. Building customer loyalty in Swedish pharmacy retail

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Nikoleta Mircheva; Stefan Pelev; [2021]
    Keywords : customer loyalty; loyalty construction; manager view; employee view; customer view; pharmacy retail industry; pharmaceutical retailing.; Business and Economics;

    Abstract : Thesis purpose: The purpose of this research is to extend the concept of customer loyalty by applying it to a pharmacy retail setting using the perspective and understanding of both pharmacy professionals and consumers in order to comprehend which factors influence loyalty construction in this sector as opposed to in other retail industries. Theoretical perspective: This study focuses on surveying previous literature on building customer loyalty in a general retail setting to establish the most utilized factors and determinants. READ MORE

  5. 5. A firm´s legal control over confidential information. A study on proactive management of trade secrets and post-employment obligations in an employment contract

    University essay from Göteborgs universitet/Juridiska institutionen

    Author : Sophia Arbman; [2020-10-02]
    Keywords : Confidential information; Trade secrets; Non-competition clauses; Non-disclosure clauses; Proactive management of confidential information;

    Abstract : Driven by an extreme pace of technological advancement, firms in the intellectualized economy are participants in an unprecedented race to innovate. To succeed in the business arena, firms must be smart in their approach to innovate in order to capture and control the very innovations that define them. READ MORE