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1. 1. The servicescape and the effects on interaction : A case study of Clas Ohlson

   University essay from Akademin för hållbar samhälls- och teknikutveckling

   Author : Thomas Peters; Vincent Twint; [2011]
   Keywords : Servicescape; environmental dimensions; atmospheric stimuli; interaction; service encounter; Clas Ohlson;

   Abstract : .... READ MORE