Essays about: "Total Quality Management TQM"

Showing result 6 - 10 of 25 essays containing the words Total Quality Management TQM.

  1. 6. A study of optimizing the Processing time for Building permits : Study Case: Tyresö municipality

    University essay from KTH/Fastigheter och byggande

    Author : Sara Alizadeh Amirbeigi; [2013]
    Keywords : Building permit –Processing time-Service oriented organization- Communication- Municipality –Total Quality Management-Service guarantee-; Bygglov-Bygglov handläggningstid-kommunikation- Servicegaranti-Kommun-;

    Abstract : There are rules in urban development and the construction industry, which encourages organizations to work according to standards and approved codes. For example: it is required by law for all property owners to apply and obtain a permit in order to carry out an action in construction building. READ MORE

  2. 7. Service Process Optimisation in Swedish Public Dental Care

    University essay from IHH, Centre of Logistics and Supply Chain Management; IHH, Företagsekonomi

    Author : Gunita Laursone; Emelie Domeij; [2013]
    Keywords : service processes; business process optimisation BPO ; Total Quality Management TQM ; Business Excellence; European Framework for Quality Management EFQM ; competitive advantage; Swedish public dental care; action research;

    Abstract : Introduction - High volatility (Vergidis, Tiwari & Majeed, 2006) and uncertainty (Eisenhardt, 2002) have increased the unpredictability and competitiveness for all types of businesses (Magal & Word, 2009). As a result, optimisation has become a common practice in the commercial and manufacturing sectors (Rowlands, Antony & Knowles, 2000) to maximally utilise the existing processes and ensure a sustainable and scalable competitive advantage (Antony, 2005). READ MORE

  3. 8. Differences Between Chinese and Franch Companies Regarding Total Quality Management : A Case Study of JKKR Co., Ltd and Veolia Water Group

    University essay from Avdelningen för Industriell utveckling, IT och Samhällsbyggnad

    Author : TINGTING YANG; YINGNAN SHAO; [2012]
    Keywords : Total quality management; cornerstones customer focus; process management; continuous improvement ; management system; management approach; customer relationship;

    Abstract : There is a research about the essences and processes of Total Quality Management (TQM) implementation and its effects on organization performance. The results from the research report indicate that the adoption of TQM in China is extensive (Yusuf, Gunasekaran & Guo, 2007). READ MORE

  4. 9. Aid for Quality - Quality Assurance in Swedish Party Affiliated Organizations

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Oscar Castler; Johannes Isaksson; [2012]
    Keywords : Quality assurance; party affiliated organizations; aid; Total quality management; Sida; Business and Economics;

    Abstract : Purpose: The aim of the thesis is to shed light over the relationship between aid organizations, TQM and overall quality assurance. More specifically, we aim to identify the challenges with quality assurance work in the context of Swedish party affiliated organizations. Methodology: Our study is a qualitative study with an abductive approach. READ MORE

  5. 10. Trends in business process quality management methodologies.

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Hasibul Islam; Asja Grzibowska; [2011]
    Keywords : Process; Quality; TQM; BPM; Lean; Six Sigma; CPI; Information Technology; Management;

    Abstract : People, process and IT are amongst the most important assets of any organization. Optimal utilization of these resources has been the question of research in business and academia for many decades. READ MORE