Essays about: "Tourism and hospitality"

Showing result 1 - 5 of 52 essays containing the words Tourism and hospitality.

  1. 1. Business Intelligence in the Hotel Industry

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Rei Shahini; [2020]
    Keywords : Business Intelligence; Hotel Industry; Big Data; Artificial Intelligence; Hospitality; Tourism;

    Abstract : Applications of artificial intelligence (AI) in hospitality and accommodation have taken an enormous percentage of service-provision, helping automate most of the processes involved such as booking and purchasing, improving the guest experience, tracking of guest preferences and interests, etc. The aim of the study is to understand the roles, benefits and issues with the improvement of business intelligence (BI) in hospitality. READ MORE

  2. 2. Circular Economy in the Informal Tourism Sector : An Exploratory Study on Gotlands Peer-To-Peer Accommodations

    University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

    Author : Sandra Matecki; [2020]
    Keywords : Hospitality; Circular Economy; Sustainable Tourism; P2P Accommodation; Lifestyle Entrepreneurs; Destination Management; Waste; Circular practices; Sustainable Destination Development;

    Abstract : This exploratory study aimed to investigate how private tourist accommodation owners on Gotland perceive, value and act upon sustainability. The overall aim of the research was to examine their actions in the context of circular economy, to see if they share municipalities visions of becoming a sustainable society. READ MORE

  3. 3. “Beyond Goods and Services": an application of the Experience Economy and Strategic Management in the Restaurant Industry : A qualitative study of restaurant professionals

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Estelle Larrouquet; Alexia Groga-Bada; [2020]
    Keywords : ;

    Abstract : “In a world saturated with largely undifferentiated goods and services, the greatest opportunity for value creation resides in staging experiences” (Pine & Gilmore, 2011, p. ix). This observation is more than ever actual. Nowadays, organizations must face intense competition and struggle to differentiate themselves. READ MORE

  4. 4. Emotional Labor in the Workplace. Sustaining smile vs. sustainable smile: a case study from Denmark

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Lisa Heim; [2020]
    Keywords : Tourism and hospitality; emotional labor; hotel service employees; hotel; service environment; work environment; social sustainability; Social Sciences;

    Abstract : Aim of the study: The aim of this study is to enhance the existing scope of emotional labor(EL) literature and broaden its reach to discussing the role of emotional labor in the workplace from a social sustainability perspective, exemplified within the context of hotel service work. It tries to identify how EL is experienced by hotel service employees and to understand how service employees perceive their contribution towards a hotel’s service delivery in order to draw a link to hotel service work as being socially sustainable. READ MORE

  5. 5. Welcoming Strangers : a study about digitalized hospitality visuals of Airbnb and Couchsurfing dwellings

    University essay from Lunds universitet/Medie- och kommunikationsvetenskap; Lunds universitet/Institutionen för kommunikation och medier

    Author : Anna Puzanova; [2020]
    Keywords : tourism; hospitality; Airbnb; Couchsurfing; digital media; visual analysis; visual culture of hospitality; privacy; metaphors; viewer’s gaze; work of imagination; aestheticization; Social Sciences;

    Abstract : We live in a digitalized world where visuals are as essential to us as they have never been. Tourism and hospitality are not an exception here but rather examples of huge dependence on visual culture. READ MORE