Essays about: "Trouble Report"

Showing result 1 - 5 of 23 essays containing the words Trouble Report.

  1. 1. Exploring Software Project Planning through Effort Uncertainty in Large Software Projects : An Industrial Case Study

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Jesper Ellis; Elion Eriksson; [2023]
    Keywords : Software project planning; Effort estimation; Uncertainty; Solution verification; Mjukvarutprojektsplanering; Ansträngningsuppskattning; Osäkerhet; Lösningsverifiering;

    Abstract : Background. Effort estimation is today a crucial part of software development planning. However, much of the earlier research has been focused on the general conditions of effort estimation. Little to no effort has been spent on solution verification (SV) of the projects. READ MORE

  3. 2. Integrating Telecommunications-Specific Language Models into a Trouble Report Retrieval Approach

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Nathan Bosch; [2022]
    Keywords : information retrieval; neural ranking; trouble reports; log analysis; natural language processing; informationssökning; neural rangordning; felrapporter; logganalys; naturlig språkbehandling;

    Abstract : In the development of large telecommunications systems, it is imperative to identify, report, analyze and, thereafter, resolve both software and hardware faults. This resolution process often relies on written trouble reports (TRs), that contain information about the observed fault and, after analysis, information about why the fault occurred and the decision to resolve the fault. READ MORE

  4. 3. Automated Trouble Report Labeling : In The Telecom Industry

    University essay from Uppsala universitet/Institutionen för informationsteknologi

    Author : Bergkvist Alexander; [2022]
    Keywords : Support Ticket labeling;

    Abstract : Trouble reporting is a substantial component in any technical product's maintenance workflow. In this project, we investigated a set of methods for streamlining this workflow, using both software solutions and machine learning. The aim was to find a way of grouping trouble reports for easier analysis and other potential usecases down the line. READ MORE

  5. 4. Natural Language Processing Model for Log Analysis to Retrieve Solutions For Troubleshooting Processes

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Núria Marzo i Grimalt; [2021]
    Keywords : Trouble Report; Recommender System; BERT; Information Retrieval; Natural Language Processing; Multi-Stage Ranking; Felrapporter; Rekommendatorsystem; BERT; Informationsinhämtning; Naturlig Språkbehandling; Dubbelriktade Ranking;

    Abstract : In the telecommunications industry, one of the most time-consuming tasks is troubleshooting and the resolution of Trouble Report (TR) tickets. This task involves the understanding of textual data which can be challenging due to its domain- and company-specific features. READ MORE

  6. 5. Telecommunications Trouble Ticket Resolution Time Modelling with Machine Learning

    University essay from KTH/Matematisk statistik

    Author : Axel Björling; [2021]
    Keywords : Machine learning; regression; classification; telecommunications trouble ticket resolution time; support vector machine; logistic regression; deep neural network; gradient boosted trees regression; Maskininlärning; regression; klassificering; avvikelserapport i telenät; lösningstid felanmälan; support vector machine; logistic regression; neurala nätverk; gradient boosted trees regression;

    Abstract : This report explores whether machine learning methods such as regression and classification can be used with the goal of estimating the resolution time of trouble tickets in a telecommunications network. Historical trouble ticket data from Telenor were used to train different machine learning models. READ MORE