Advanced search
Found 3 essays matching the above criteria.
-
1. The Key Value Components of a Customer Value Proposition for Free-Floating Car Sharing Services in the Nordics
University essay from Jönköping University/IHH, FöretagsekonomiAbstract : A well-crafted, locally adapted customer value proposition (CVP) can aid businesses in attaining loyal customers. The main purpose of this research is to determine the key value components that should be considered for the development of a CVP, for free-floating car sharing services in the Nordic region. READ MORE
-
2. Service Quality, Customer Satisfaction and Brand Loyalty in the Swedish Subscription Video On Demand-Industry : A mixed methods study on what factors of service quality affect customer satisfaction and brand loyalty within the subscription based video-on- demand services amongst 18-29 year olds in Sweden.
University essay from Högskolan i Jönköping/IHH, FöretagsekonomiAbstract : The main objective of this research is to measure the relation between different dimensions, or constructs of service quality with customer satisfaction and brand loyalty; thereby identifying the most important factors of service quality that affect customer satisfaction and brand loyalty, in the context of subscription video on demand (SVOD) services in the Swedish market. This study utilised a mixed methods approach divided into two stages, whereof the first involved multiple focus groups for collecting qualitative data. READ MORE
-
3. Extraction of Material Parameters for Static and Dynamic Modeling of Carbon Black Filled Natural Rubbers
University essay from Luleå tekniska universitet/MaterialvetenskapAbstract : Volvo Car Corporation (Volvo Cars) develops powertrain mounting systems that uses components made up largely of filled rubber materials. The development of such components is today relying on external suppliers to design components based on requirements set by Volvo. READ MORE
