Essays about: "Voice Of the Customer."

Showing result 1 - 5 of 53 essays containing the words Voice Of the Customer..

1. 1. Diffusion-based Vocoding for Real-Time Text-To-Speech

   University essay from Lunds universitet/Matematisk statistik

   Author : Lukas Gardberg; [2023]
   Keywords : Diffusion; Vocoding; Text-to-Speech; Machine Learning; Mathematics and Statistics;

   Abstract : The emergence of machine learning based text-to-speech systems have made fully automated customer service voice calls, spoken personal assistants, and the creation of synthetic voices seem well within reach. However, there are still many technical challenges with creating such a system which can generate audio quickly and of high enough quality. READ MORE

3. 2. Impact of Artificial Intelligence on Customer Experience : A mixed-methods approach to study the impact of Artificial Intelligence on Customer Experience with Voice of Customer as the mediator

   University essay from Jönköping University

   Author : Asad Ullah; [2023]
   Keywords : Artificial intelligence;

   Abstract : Abstract Background: In the contemporary world, the emergence of artificial intelligence has brought about a revolutionary change in customer experiences. Businesses, in analyzing numerous data observations, are aiming to improve customer journeys, from the point of purchase until after the product is used, by making the entire process convenient, satisfactory, and efficient. READ MORE

4. 3. Design Extractor: A ML-based Tool for CapturingSoftware Design Decisions

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Petrus Söderström; [2023]
   Keywords : machine learning; natural language processing; design decisions; software design; voice recognition;

   Abstract : Context: A software project’s success; involvinga larger group of individuals, relies on efficient teamcommunication. Part of efficient communication is avoidingmiscommunication, misunderstandings, and losingknowledge. These consequences of poor communication canlead to negative repercussions such as loss of time, money,and customer approval. READ MORE

5. 4. Adapting the backchanneling behaviour of a social robot to increase user engagement : A study using social robots with contingent backchanneling behaviour

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Daniel Alexander Kazzi; VIncent Winberg; [2022]
   Keywords : Artificial intelligence; Human-robot interaction; Service robots;

   Abstract : There are many aspects of human communication that affects the nature of an interaction; examples include voice intonation and facial expressions. A particular type of verbal and non-verbal cues, so called backchannels, have an underlying role in shaping conversations. READ MORE

6. 5. Estimating the risk of insurance fraud based on tonal analysis

   University essay from Lunds universitet/Matematisk statistik

   Author : Henrik Steneld; [2022]
   Keywords : Spectral analysis; Speaker recognition; Tonal analysis; Speaker Diarization; Machine Learning; LSTM; ResNet; Fraud detection; Mathematics and Statistics;

   Abstract : Insurance companies utilize various methods for identifying claims that are of potential fraudulent nature. With the ever progressing field of artificial intelligence and machine learning models, great interest can be found within the industry to evaluate the use of new methods that may arise as a result of new advanced models in combination with the rich data that is being gathered. READ MORE