Essays about: "William Lindquist"
Found 1 essay containing the words William Lindquist.
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1. What Does it Take to Forgive? : A study about what impacts brand forgiveness after a transgression
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : No one is perfect, and that includes the brands that we use. Therefore, there will inevitably come a time in a brand’s existence where a transgression occurs that will harm their relationships with its customers. The decision to forgive a brand after a transgression is a complex and individual process that evolves over time. READ MORE
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