Essays about: "Xue Li"

Found 2 essays containing the words Xue Li.

1. 1. Complaint Handling : A multiple case study: key factors that influence the efficiency of complaint handling in manufacturing industry

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : BEIYAO YANG; XUE LI; [2016]
   Keywords : complaint handling; after sales service; manufacturing industry; B2B; customer relationship;

   Abstract : Manufacturers are transforming their business model from being a product dominant to a customer centric organization, in order to maintain competitive advantage, as well as deliver customer satisfaction thereby to build a long-term relationship with them. The management of complaint handling is regarded as a crucial contributor to its business performance. READ MORE

3. 2. The coal powered electricity market in China

   University essay from Akademin för teknik och miljö

   Author : Jing Li; Yu Xue; [2010]
   Keywords : coal; electricity; China;

   Abstract : AbstractChina is rich in coal resources, possessing as much as 13 percent of world’s coal reserves.With a vital role in domestic economic development, coal contributes to 70 percent ofnational energy needs. China’s power industry mainly depends on thermal power plants,where the largest share of coal is consumed. READ MORE