Essays about: "Zakir Hossain Muhammed"

Found 1 essay containing the words Zakir Hossain Muhammed.

  1. 1. Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry

    University essay from Fakulteten för ekonomi, kommunikation och IT

    Author : Rahat Nawajesh; Zakir Hossain Muhammed; [2011]
    Keywords : Customer Support Service; Relationship Marketing; Customer Loyalty;

    Abstract :   Abstract The aim of this study is to examine the relationship between customers and the telecommunication service provider regarding customer support service. The authors focus on customers support service as a tool of enhancing relationship between customers and telecommunication service provider and to come up with a “best practice” for the customer-support service in the telecom industry. READ MORE