Essays about: "Zinaida Sianova"
Found 1 essay containing the words Zinaida Sianova.
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1. Service quality in healthcare: quality improvement initiatives through the prism of patients’ and providers’ perspectives
University essay from Handelshögskolan vid Umeå universitetAbstract : Efficient functioning of service providing organizations highly depends on quality of their services as it contributes to companies’ competitiveness and customers’ satisfaction (Gill, 2009, p. 533). Thus, quality management should be an integral part of service organizations’ performance. READ MORE
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