Essays about: "after sales service thesis"

Showing result 21 - 25 of 33 essays containing the words after sales service thesis.

  1. 21. The intergration of RFID technology in connection with after-sales service strategies in a rapidly emerging vehicle market

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Tintin Nilsson; Daniel Segerlund; [2012-10-03]
    Keywords : ;

    Abstract : The automotive industry's core business today is not just about producing and selling vehicles, since a large source of revenue in the vehicle market is based on the after-sales services that customer’s need. The overall trend in the vehicle market is that customer services and customer focus have become increasingly more central to the automotive industry and its customers in recent years. READ MORE

  2. 22. Transitioning from a Goods-dominant to a Service-dominant logic : Visualizing the role of Remote Monitoring Systems

    University essay from Institutionen för informatik

    Author : Elin Wennerholm; [2012]
    Keywords : ;

    Abstract : The manufacturing industry is turning their attention from a solely product orientation view, to the creation of new value-adding services in order to increase their after-sales business. In this thesis, a case study was conducted in order to examine a manufacturing industry in their process of developing value-adding services. READ MORE

  3. 23. Analysis of Implementation of RFID Technology in Retail Industry

    University essay from Akademin för innovation, design och teknik

    Author : Syed Muhammad Waqar Azeem; Mostafa Aljawaheri; [2012]
    Keywords : RFID; Retail Supply Chain; Queuing;

    Abstract : In today’s world cost optimization and better service are becoming the essential components ofthe retail supply chain. The thesis tries to contribute to the understanding of the RFIDtechnology in the retail industry. READ MORE

  4. 24. Online Discount Coupon Promotions & Repurchasing Behaviors : The Groupon Case

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Yulia Lvovskaya; Sheena Tan; Chloé Zhong; [2012]
    Keywords : Online discount coupons; promotional tool; repurchasing; transactional customer; Groupon; discounted prices;

    Abstract : In recent years, online discount coupons provided through deal-of-the-day websites have grownrapidly. Perceived as a positive opportunity for local merchants to promote themselves in themarket, a mutual exchange occurs as consumers are able to simultaneously benefit from promotionsand discounts on services and products. READ MORE

  5. 25. Important attributes influencing B2B customer value in the EMS market

    University essay from Karlstads universitet; Fakulteten för ekonomi, kommunikation och IT

    Author : Alexandra Lutz; Van Nguyen; [2011]
    Keywords : customer value; B2B customers; electrronic manufacturing services market;

    Abstract : The thesis presents a study on important attributes which should be considered by the supplier in buying situations in the electronic manufacturing services (EMS) market. Hence, the importance level of attributes is investigated to see which attributes are more or less important when business-to-business (B2B) customers place an order. READ MORE