Essays about: "after-sales"

Showing result 1 - 5 of 39 essays containing the word after-sales.

  1. 1. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

    University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

    Author : Stina Enblom; Silvia Padovan; [2023]
    Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

    Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE

  3. 2. Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Siyi Chen; Tuoyu Liu; Yuhao Su; [2022]
    Keywords : Sneaker; Chinese consumer; Five-stage consumer decision-making process; Sneaker market; Consumer behaviour;

    Abstract : Title Evaluation of Factors Affecting the Decision-Making Process of Sneaker Purchase among Chinese Post 90s Consumers. Background Sneakers have become an essential part of the younger generation's wardrobe in today's society, reflecting the millennial drive for comfort and leisure. READ MORE

  4. 3. Improving the diagnostic process for robotic lawnmowers : After-sales efficiency benefits from an Experimental Diagnostic Tool

    University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

    Author : John Appelberg; Adam Andersson; [2022]
    Keywords : After-sales; Diagnostics; Efficiency; Embedded Systems; ESP32; Process; Productivity; Raspberry Pi; Robotic Lawn Mower; System Development;

    Abstract : An Experimental Diagnostic Tool (EDT) was developed to increase the efficiency of the diagnostic process of robotic lawn mowers which resulted in a 200% productivity increase when utilizing a proposed formula specifically designed for the diagnostic process of robotic lawn mowers. The tool does not only extract and process data from the robotic lawn mower wirelessly but also highlights potential faults through an intuitive and easy-to-use interface - empowering servicing technicians who perform the diagnostics to perform at a higher level. READ MORE

  5. 4. Adoption of Additive Manufacturing in the Food Industry : Exploring marketing, sales, and after-sales strategies for the adoption of Additive Manufacturing in the food industry.

    University essay from Uppsala universitet/Industriell teknik

    Author : Burak Erol; Maitreya Chandrashekhar Datar; [2022]
    Keywords : Additive Manufacturing; Qualitative Interview; Adoption of AM; Adoption Marketing; Sales and After-sales Strategy; Food industry; Knowledge Gap; Adoption of Additive Manufacturing;

    Abstract : Additive Manufacturing (AM) is a technology that enables to print three dimensional solid objects which can be metal, plastic, and similar. AM has a lot of advantages such as lead time reduction and reduction in the number of steps required for manufacturing compared to the traditional manufacturing (TM) method. READ MORE

  6. 5. Boost your spare parts supply - A case study on cooperation terms in the spare parts supply chain focused on the supplier-buyer dyad

    University essay from Lunds universitet/Teknisk logistik

    Author : Måns Krantz; Anders Fasth Gillstedt; [2021]
    Keywords : Purchasing; After-Sales; Spare Parts; Supply Chain Management; Supplier Collaboration; Consignment Stock Strategy; Technology and Engineering;

    Abstract : Purchasing has become an increasingly important function in manufacturing companies, as it accounts for a large extent of total spending and influences a company's competitive position. It is relevant for Tetra Pak, a global manufacturer of packaging and processing solutions, active since the 1950s. Tetra Pak has over 100. READ MORE