Essays about: "automotive after sales"

Showing result 1 - 5 of 7 essays containing the words automotive after sales.

  1. 1. Industrialization of Lithium-Ion Prismatic Battery Cell for the Automotive Industry

    University essay from KTH/Industriell produktion

    Author : Oliver Liiv; [2020]
    Keywords : Industrialization; Project Management; Toolbox; Lithium-Ion Battery; Battery Cell; Prismatic Cell; Automotive; Green-Field;

    Abstract : Energy systems in every part of the world are experiencing accelerated shifts towards more sustainable solutions which will bring far-reaching changes to our daily lives. These rapid transitions will bring impactful and vital changes to the way we fuel our cars, heat our homes and power our industries in the approaching decades. READ MORE

  3. 2. The Adoption and Long-Term Usage of an IT System in the Automotive Industry. An international case study of Volkswagen’s package price system

    University essay from Göteborgs universitet/Graduate School

    Author : Luca Valentin Brandes; Simon Johnsson-Werner; [2016-10-07]
    Keywords : automotive industry; after sales services; information technology; Volkswagen; transfer of practices; knowledge transfer; principal-agent relationship; best practices; KPIs;

    Abstract : The automotive industry is increasingly affected by digitalization and servitization. In the after sales service sector, original equipment manufacturers are developing information technology systems to be used in multiple international markets as a means for providing more efficient customer service. READ MORE

  4. 3. Automotive Fleet Sales Management

    University essay from Lunds universitet/Produktionsekonomi

    Author : Jakob Olsson; Gustav Westling; [2016]
    Keywords : Fleet sales; fleet cars; company cars; management; internal best practices; organizational learnings; business sales strategy; NFA; LeaseCo; automotive industry; trend analysis; future best practices; digitalization connectivity; omni-channel; WLTP; customer and vehicle data; online sales; direct sales; B2B; B2C; dealerships; CRM; business model disruption; Technology and Engineering;

    Abstract : Background The Master’s Thesis Case Study Company is a premium brand automotive OEM. In the Swedish fleet car (or company car) market, the company is lagging behind its main competitors in terms of market share a fact that is not true for several other European markets. READ MORE

  5. 4. The Impact of Supply Chain Management on Dealer Satisfaction in the Automotive After-Sales Business : A Study on Dealers of an Automotive Company in Sweden

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Alice-Friederike Mueller; [2014]
    Keywords : Supply Chain Management; Relationship Management; Dealer Satisfaction; After-Sales Business; Relationship-Satisfaction Model; 4S Model;

    Abstract : Aim: The objective of the study was to create knowledge on how supply chain management (SCM) can generate and impact satisfaction related to dealer - original equipment manufacturer (OEM) relationships. In this context, the after-sales market was investigated since it became the cash cow of the automotive industry after the financial crisis in 2008. READ MORE

  6. 5. The intergration of RFID technology in connection with after-sales service strategies in a rapidly emerging vehicle market

    University essay from Göteborgs universitet/Företagsekonomiska institutionen

    Author : Tintin Nilsson; Daniel Segerlund; [2012-10-03]
    Keywords : ;

    Abstract : The automotive industry's core business today is not just about producing and selling vehicles, since a large source of revenue in the vehicle market is based on the after-sales services that customer’s need. The overall trend in the vehicle market is that customer services and customer focus have become increasingly more central to the automotive industry and its customers in recent years. READ MORE