Essays about: "bank customer churn."

Found 2 essays containing the words bank customer churn..

  1. 1. Bank Customer Churn Prediction : A comparison between classification and evaluation methods

    University essay from Uppsala universitet/Statistiska institutionen

    Author : Isabelle Tandan; Erika Goteman; [2020]
    Keywords : machine learning; cross-validation; k-fold; leave-one-out; random forest; decision trees; k-nearest neighbor; logistic regression; supervised learning; supervised statistical learning; binary classification; customer churn; bank customer churn.;

    Abstract : This study aims to assess which supervised statistical learning method; random forest, logistic regression or K-nearest neighbor, that is the best at predicting banks customer churn. Additionally, the study evaluates which cross-validation set approach; k-Fold cross-validation or leave-one-out cross-validation that yields the most reliable results. READ MORE

  2. 2. Predicting Attrition in Financial Data with Machine Learning Algorithms

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Johan Darnald; [2018]
    Keywords : Machine learning; Random Forest; Support Vector Machine; Neural Network;

    Abstract : For most businesses there are costs involved when acquiring new customers and having longer relationships with customers is therefore often more profitable. Predicting if an individual is prone to leave the business is then a useful tool to help any company take actions to mitigate this cost. READ MORE