Essays about: "case study about service quality"

Showing result 21 - 25 of 75 essays containing the words case study about service quality.

  1. 21. Analysis of urban ecosystem condition indicators for the large urban zones and city cores in EU : threshold assessment and exploration of the relation to ecosystem services through the application of G.I.S

    University essay from Lunds universitet/Institutionen för naturgeografi och ekosystemvetenskap

    Author : Christina Kourdounouli; [2018]
    Keywords : geography; GIS; EU; urban atlas; larger urban zone; city core; urban ecosystem; ecosystem condition indicator; urban green space; impervious surface; natural area; agricultural area; protected area; abandoned area; number of inhabitants per area; artificial area per inhabitant; urban ecosystem condition indicator thresholds; ecosystem services; recreation opportunity spectrum; NO2 removal by urban vegetation; urban heat island effect; cluster analysis; precipitation; temperature; climate adaptation; Earth and Environmental Sciences;

    Abstract : As almost three out of four EU citizens live in urban areas and this number is expected to further grow, studies on urban ecosystems and their services are crucial to understand a city’s environmental structure and capabilities. The European Commission has published a relative report which suggests an urban ecosystem condition indicator framework, yet without suggesting respective thresholds that might indicate a “desired” environmental condition of the city. READ MORE

  3. 22. Pre-fetching and Caching in Catch-Up TV Network

    University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

    Author : Wael Jaddoa; Housam Abbas; [2017]
    Keywords : Prefetching; Caching; Cache; Buffering; Catch-up TV; VOD; SVOD; OTT; IPTV; Loyal; Zapper; Technology and Engineering;

    Abstract : Nowadays, huge amounts of data are transferred over the Internet. Video content is a vast majority of the data traffic. A part of this data is wasted due to many reasons. Transmitting large amounts of data across a network leads to network congestion and start-up delay of the video playback, which is one of the reasons of data loss. READ MORE

  4. 23. Marknader för industriellt färdigmålade panelbrädor

    University essay from SLU/Dept. of Forest Products

    Author : Frida Olofsson Lauri; [2017]
    Keywords : fallstudie; industriell målning; innovation; kundvärde; produktutveckling; semistrukturerade intervjuer; service; ytterpanel;

    Abstract : Skogen utgör en av Sveriges viktigaste råvaror och skogsindustrin är en viktig del i utvecklingen mot ett hållbart och biobaserat samhälle. Att använda trä inom byggbranschen blir allt mer populär. Det kan leda till flera fördelar, bland annat är det bra för klimatet, det medför kortare byggtider och skapar arbeten i glesbygden. READ MORE

  5. 24. Does electronic customer relationship management affect customer satisfaction and trust?

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Hoang Chau Lam; Qiuyun Li; [2017]
    Keywords : E-CRM; live chat system; e-service quality; customer satisfaction; trust;

    Abstract : Aim: This paper aims to explore and to understand how the E-CRM affects customer satisfaction and trust from customer perspectives in electronic commerce. Method: The research is an exploratory and qualitative study. READ MORE

  6. 25. A CASE STUDY: ANALYSIS OF APPLYING LEAN IN A PUBLIC STATE AGENCY AND IN A HEALTH CARE SYSTEM

    University essay from KTH/Industriell produktion

    Author : Ruksana Nasrin; [2016]
    Keywords : ;

    Abstract : The principle of lean is to continuously improve the services and eliminate waste. The purpose of this thesis is to analyse the present situations and give some recommendations about how to improve their services and how to reduce the handling time in a public state agency and a health care system. READ MORE