Essays about: "chatbot"

Showing result 1 - 5 of 81 essays containing the word chatbot.

  1. 1. Chatting with a brand spokes-character: A quantitative study on the effects of using brand spokes-characters as virtual chatbot agents

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Anton Eriksson; [2022]
    Keywords : Spokes-character; Chatbot; Virtual agent; Brand attitude;

    Abstract : This study investigates the consequences of using brand spokes-characters as chatbot agents in customer interactions. Through two studies, the effects of using a brand spokes-character to interact with consumers is compared to using a non-spokes-character chatbot agent. READ MORE

  2. 2. The task to Technology view of text-based Chatbot Utilization and Performance : Quantitative study

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Ifasanya Ogunjobi; [2022]
    Keywords : Chatbots; Conversational agents; Task to Technology Fit; Partial Least Squares; and Structural Equation Modelling;

    Abstract : Chatbots are very widely used nowadays. However, much of the research on Chatbots have had a technology focus or has been limited to studies of adoption. To take advantage of the potential associated with chatbots, research that addresses the issues online users face when interacting with such programs is needed. READ MORE

  3. 3. A Case Study of a Chatbot Aimed at Healthcare Employees

    University essay from Umeå universitet/Institutionen för datavetenskap

    Author : Linnea Vikdahl; [2022]
    Keywords : Chatbot; Virtual Agent; utility; responsiveness to user expression; user experience; user study;

    Abstract : This case study investigates a chatbot and its responsiveness to user expression, utility and the users' experience. A user study was performed with both a questionnaire and user interviews. READ MORE

  4. 4. The benefits and drawbacks of implementing chatbots in higher education : A case study for international students at Jönköping University

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Terrance Lopez; Meer Qamber; [2022]
    Keywords : Chatbots; Higher education; Jönköping University; International students;

    Abstract : Background A chatbot is a type of modern computing program that uses textual or vocal interfaces to replicate human communication or "chitchat.” is widely used in many large-scale applications. READ MORE

  5. 5. BARRIERS FOR AI IN A PUBLIC ORGANIZATION : Evidence of AI resourcing

    University essay from Umeå universitet/Institutionen för informatik

    Author : Jesper Carlson; Andreas Viklund; [2022]
    Keywords : Artificial intelligence; AI resourcing; AI readiness; AI strategy; Chatbot;

    Abstract : Artificial intelligence is a complex and widespread technology that is increasingly implemented in today’s businesses. As with implementation in general, organizations are faced with different types of barriers when implementing AI. This paper has explored barriers a public organization faces in its AI implementation efforts. READ MORE