Essays about: "consumer"

Showing result 1 - 5 of 2830 essays containing the word consumer.

  1. 1. Obstacles in transitioning towards omnichannel retailing : A dynamic capability perspective

    University essay from Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik; Uppsala universitet/Institutionen för samhällsbyggnad och industriell teknik

    Author : Jiawei Liu; Amarnath Nagula; [2020]
    Keywords : Omnichannel retailing; Dynamic capability; Small retailers;

    Abstract : Purpose: In the past two decades, shopping online has grown at a rapid pace, and it had a significant impact on every player in the retail industry from a small retailer to large retail chains. The retailers were forced to redefine the way they operate by managing various channels to reach their consumers. READ MORE

  2. 2. Return Policies in the Online Fashion Industry : A quantitative study examining how environmental consciousness may affect consumers purchase intention

    University essay from Karlstads universitet; Karlstads universitet

    Author : Lise Hansen; Olivia Branö; [2020]
    Keywords : Consumer Environmental Awareness; E-commerce; Return policy; Purchase intention; Information Asymmetry; Justice theory; Environmental impacts; Return processes;

    Abstract : While the environment is continuously becoming increasingly acknowledged in modern society and e-commerce (i.e. internet commerce) within fashion is still a growing industry, there is a controversy that has begun to surface. READ MORE

  3. 3. Smart Contracts, Insurtechs and the Future of Insurance

    University essay from Lunds universitet/Innovationsteknik

    Author : John Scherrer; Abtin Salahshor; [2020]
    Keywords : Smart contracts; Blockchain; Insurance; Insurtech; Diffusion theory; Adoption barriers; Technology and Engineering;

    Abstract : The insurance industry is notoriously conservative and has seen comparably few technological improvements in the last fifty years. A wave of new technology- driven insurance firms, or insurtechs, is changing that. READ MORE

  4. 4. Satisfaction, Trust and Loyalty following Returns in E-commerce – A Conceptual Model : A quantitative study on the return process from a consumer perspective.

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Nils Fohlin; Gustav Hultman; [2020]
    Keywords : Satisfaction; Trust; Loyalty; E-commerce; Returns; Return Process;

    Abstract : The purpose of this study is to explore how the return process in e-commerce affects customers’ return satisfaction, trust and loyalty by developing a conceptual model of these relationships. An additional aim is to investigate how return satisfaction is correlated to trust and loyalty and finally to investigate how trust mediates the relationship from return satisfaction to loyalty. READ MORE

  5. 5. Environmental performance of kitchens – A case study of a Ballingslöv kitchen from a life cycle perspective

    University essay from Lunds universitet/Miljö- och energisystem

    Author : Annie Johansson; [2020]
    Keywords : Kitchen; Life cycle assessment; Consumer behaviour; Tabletop; Technology and Engineering;

    Abstract : Kitchens are an essential part of the interior design in buildings. With the increased focus on sustainability in the building industry it is therefore of interest to investigate the environmental performance of kitchens. READ MORE