Essays about: "crm in retailing"
Showing result 1 - 5 of 6 essays containing the words crm in retailing.
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1. Customer Relationships and Physical Stores in Omnichannel Context: A Qualitative Study of Retail Brand and Store Manager Perspectives
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : This research paper delves into the complex domain of customer relationships within the physical stores of an omnichannel context. The primary objective is to provide a comprehensive understanding of the strategic management of these relationships by retail brands and store managers. READ MORE
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2. RETAIL IS DETAIL : Customers’ Attraction to Physical Retail Stores Within Consumer Electronics
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälleAbstract : Most companies' desire is to create customer relationships and the working methods have changed as a result of the increased e-commerce. Because of digitalization, the retailing field has changed dramatically. Consequently, physical stores are facing competition from online companies. READ MORE
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3. Kinds of industries over- and underrepresented in CRM case studies
University essay fromAbstract : The purpose of this case study is to determine if there are any under- or overrepresented industries in CRM case studies. CRM stands for customer relationship management and can be applied as a system to help the sales manager in an industry to control the activities and their customers. READ MORE
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4. Personalized marketing - A qualitative study on tailored marketing online from a consumer's perspective
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : When consumers today navigate and shop online they meet different types of advertisements, both directly on the e-commerce website and through other channels. Many companies use personalized marketing as a way to create relationships with consumers. However, personalization today is a sensitive area and often twinned with privacy issues. READ MORE
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5. Data Mining and Mobile CRM : An Update
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : In recent years, an element of CRM; eCRM has become a topic of major importance. However, the wireless medium as an element of CRM is rarely taken into consideration and the literature concerning mCRM is scarce. READ MORE