Essays about: "customer, quality, value, competitive advantage"

Showing result 1 - 5 of 26 essays containing the words customer, quality, value, competitive advantage.

  1. 1. Customer Satisfaction in the Cooperative Banking industry: a quantitative approach.

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Nils Baqué; Alban Ferati; Rahul Singh; [2021]
    Keywords : Cooperative Banking Industry; Financial Industry; Retail Banking; Customer Satisfaction; Perceived Quality; Perceived Value; France;

    Abstract : [Introduction] Cooperative banks in France have a major impact on the finance industry and the French economy. The French financial ecosystem differs in comparison with other European countries because of a higher number of cooperative banking groups, which have a dominant market share in the financial industry. READ MORE

  3. 2. How to improve the perceived service in the delivery chain of a multinational manufacturing firm

    University essay from Lunds universitet/Produktionsekonomi

    Author : Carl Stjernlöf; Kristian Folkesson; [2021]
    Keywords : service offering; process mapping; customer requirements; delivery chain; Technology and Engineering;

    Abstract : As the world is changing rapidly in many ways, competition is getting increasingly fierce amongst manufacturing firms. As such, it has become more and more important for companies to properly understand the needs of their customers in order to provide enough value to be sufficiently competitive. READ MORE

  4. 3. Optimization of aftermarket logistics with dual supply chains for Sandvik AB

    University essay from Lunds universitet/Institutionen för teknisk ekonomi och logistik; Lunds universitet/Teknisk logistik

    Author : Gopalakrishnan Srinivasan; Akshay Hingmire; [2020]
    Keywords : Technology and Engineering;

    Abstract : Background: Aftermarket logistics is important for a manufacturing company to maintain customer satisfaction in the long run. However, the supply chain set for aftermarket parts is equally crucial as the original equipment. Modification or optimization of the logistics systems for slow-moving aftermarket items is inevitable. READ MORE

  5. 4. Demystifying AI Adoption - Beyond the Hype

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Karoline Johnsen; Amanda Lindblom; [2020]
    Keywords : Artificial Intelligence; Adoption; Telecom Industry; TOE-framework; TTF-framework;

    Abstract : Artificial Intelligence (AI) is expected to have a fundamental impact on the way we do business and become a significant source of value to various industries. However, few companies have an AI strategy in place, and telecom companies, which are frontrunners within AI adoption, state that it is the most overhyped emerging technology. READ MORE

  6. 5. Understanding Value in Frontier Technology Environments : A case study on indoor air quality and HVAC systems

    University essay from Uppsala universitet/Industriell teknik

    Author : Gerardo Gallegos Castillo; [2020]
    Keywords : Value; Business-to-Business; Indoor Air Quality; Sustainability; HVAC Systems;

    Abstract : Business dynamics have generally been driven by the ability to create and provide value to customers. Value has evolved over time having meanings from merely price to something that actually creates a competitive advantage. READ MORE