Essays about: "customer accounting"

Showing result 16 - 20 of 59 essays containing the words customer accounting.

1. 16. Road to Sustainable Integration : Supported by Strategic Management Accounting and Control Process 

   University essay from Linnéuniversitetet/Institutionen för ekonomistyrning och logistik (ELO)

   Author : Bahram Biglari; Nael Haidari; [2019]
   Keywords : Sustainable Integration; Strategic Supplier Relationship Management Process; Strategic Customer Relationship Management Process; Strategic Management Accounting and Control Process;

   Abstract : Purpose; this thesis is purposed to investigate Strategic Management Accounting and Control process in supporting Sustainable Integration between Strategic Supplier Relationship Management processes and Strategic Customer Relationship Management processes. Methodology; based on the purpose, the study has conducted a literature review of presenting theories to define Sustainable Integration, Strategic Management Accounting and Control process, Strategic Supplier Relationship Management process, and Strategic Customer Relationship Management process. READ MORE

3. 17. Customer Equity: To Capitalize or Not to Capitalize - That is the Question - A Study on Customer Equity in Subscription-based Enterprises from Stakeholders' Perspectives

   University essay from Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

   Author : Elle Mustakallio; Mathilde Hannell; [2019]
   Keywords : Customer equity; Subscription-based enterprises; Customer lifetime value; Capitalization; Intangible assets;

   Abstract : Customer equity is a concept that stems from the marketing field of research, however, its usefulness extends beyond the valuation of marketing activities. Within the accounting field of research, customer equity has been examined by a limited number of researchers who have identified it as the main, value-driving, intangible asset in subscription-based enterprises, currently missing from the financial reports. READ MORE

4. 18. Innovative Revenue Models and their influence on the components of the Business Model: A multiple case study on global manufacturing firms

   University essay from Göteborgs universitet/Graduate School

   Author : William Bratt; Viktor Dynefors; [2018-07-31]
   Keywords : Innovative Revenue Models; Usage-based; Performance-based; Value-based; Business Model Canvas;

   Abstract : Background: Manufacturing firms have developed innovative revenue models (IRMs) that are connected to their product-service offering, as a new way to differentiate. These new revenue models are dependent on usage, performance, or value delivered to the customer. READ MORE

5. 19. Service Quality in Accounting Firms: its Effect on Client Satisfaction and Loyalty : A quantitative study based on the Swedish listed companies

   University essay from Karlstads universitet/Handelshögskolan (from 2013)

   Author : Mohammed Ahmed; [2018]
   Keywords : Quality of service; SERVQUAL; SERVPERF; customer loyalty; customer satisfaction; Accounting firms; Nasdaq Stockholm OMX.;

   Abstract : Abstract Background: The quality of service is considered as an essential component in any service industry. It has been evolved in service marketing and has often been used in other research fields and sectors. READ MORE

6. 20. Teacher-rector gender match effects in Swedish private schools

   University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

   Author : Maelle Saulnier; [2018]
   Keywords : Manager-employee relationship; Gender differences; Gender bias; Private schools;

   Abstract : A growing body of economic research incorporates insights from social psychology into standard economic analysis to study how group membership and social context affect economic agents. My paper fits into this literature by investigating gender similarity effects in the manager-employee relationship within the context of Swedish private schools. READ MORE