Essays about: "customer acquisition and retention"

Showing result 1 - 5 of 17 essays containing the words customer acquisition and retention.

  1. 1. "How can tech startups enhance their customer retention and acquisition

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Danut Avram; Oluwadamilola Olaitan; [2023]
    Keywords : Customer retention; Customer acquisition; Social media marketing; User engagement; Brand awareness; Tech startups; Customer relationship management CRM ; Trust; Targeted advertisement.;

    Abstract : This  research  emphasizes  the role  of  social  media  in  customer  acquisition  retention.Furthermore, it investigates insights that have the potential to benefit tech startups inshaping  their  strategies  and  effectively  allocating  resources  to  achieve  consistentcommunication with their customer base. READ MORE

  3. 2. Leveraging Service Recovery as a Marketing Tool

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Daniel Mubiru; Fiona Nyamache; [2023]
    Keywords : Service recovery; marketing tool; satisfaction; loyalty; brand reputation; brand image;

    Abstract : Aim: The study aims to explore the process of service recovery, its transformation into a marketing tool and identifying the outcomes of the tool to the organizations. Methodology: The research employed a qualitative methodology with an inductive approach. READ MORE

  4. 3. A general deep probabilistic model for customer lifetime value prediction of companies : A unified evaluation metric and analysis of the required historical data for different companies in context of prediction of customer lifetime value

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Johanna Olnén; [2022]
    Keywords : ;

    Abstract : A comprehensive understanding of customers’ future Lifetime Value (LTV) enables companies to assess the return on marketing investment and may provide a useful tool when determining a company’s value. Furthermore, LTV predictions allow marketers to segment customers based on the predicted LTV and, in turn, effectively allocate marketing resources for acquisition, retention, and cross-selling. READ MORE

  5. 4. Customer acquisition and onboarding at an online grocery company

    University essay from Umeå universitet/Institutionen för matematik och matematisk statistik

    Author : Ida Borg; [2022]
    Keywords : retention; churn; customer acquisition; customer onboarding; logistic regression; extreme gradient boosting model; bibehållande av kunder; kundbortfall; kundförvärv; kundonboarding; logistisk regression; exteme gradient boosting model;

    Abstract : The master thesis is carried out in a collaboration with a Swedish online grocery company. The goal of the thesis is to investigate if it is possible to explain the underlying factors that affect new customers to be retained. READ MORE

  6. 5. The blueprint on how to achieve sustainable growth in an emerging DTC company

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Joachim Silber; [2022]
    Keywords : Dynamic marketing capabilities DTC ; customer lifetime value CLTV ; retention; acquisition;

    Abstract : In recent years, the direct-to-consumer business (DTC) has become an increasingly popular way for companies to conduct their business. A large part of why companies choose to build a business based on DTC is for the consumer data they get access to. READ MORE