Essays about: "customer alignment"

Showing result 1 - 5 of 61 essays containing the words customer alignment.

  1. 1. Incorporating Sustainability into Organizational Culture: An Exploration of Challenges and Solutions in the Swedish Banking Sector

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Anila Birinxhiku; Melina Hägerö; [2023]
    Keywords : Sustainability; Organizational culture; Change management; Challenges; Solutions; Swedish banking sector; Social Sciences; Business and Economics;

    Abstract : Sustainability has emerged as a critical aspect of business operations globally, encompassing environmental impact, social responsibility, and governance factors. With its ability to allocate financial resources, the banking sector plays a unique role in achieving global sustainability goals. READ MORE

  3. 2. Operationalizing a Market in Transit: How Multiple Accounting Calculations Mediate Multiple Rationales of the Market

    University essay from Handelshögskolan i Stockholm/Institutionen för redovisning och finansiering

    Author : Hannes Högmark; Axel Jönsson; [2023]
    Keywords : Customer Accounting; Customer Costing; Market Orientation; Customer Orientation; Mediating Instruments;

    Abstract : This thesis aims to understand how accounting calculations are used to operationalize the market in an intra-organizational value chain. Building on a case study, TransportCo is followed in its efforts to go from a stable market towards meeting a new uncertain market. READ MORE

  4. 3. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Ibrahim Ali Mehkri; [2023]
    Keywords : citizen inquiries; e-Government; Sweden; CRM;

    Abstract : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. READ MORE

  5. 4. The Influence of Corporate Social Responsibility Activities on B2B Customer Relationships : An explorative case study on the transformation towards a more sustainable and responsible future in the mining industry

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Savannah Buhler; Tuuli Söder; [2023]
    Keywords : CSR activities; B2B Relationships; Collaboration; Alignment; Differentiation;

    Abstract : Date: 2023-05-30 Level: Bachelor Thesis in Business Administration, 15 cr  Institution:  School of Business, Society and Engineering, Mälardalen University  Authors:  Savannah Buhler         Tuuli Söder                (99/02/15)                   (99/03/12) Title: The Influence of Corporate Social Responsibility Activities on B2B Customer Relationships Supervisor: Edward Gillmore  Keywords: CSR activities, B2B Relationships, Collaboration, Alignment, Differentiation Research question: What effect do CSR alignment strategies and CSR differentiation strategies have on a firm's B2B relationships?  Purpose: The purpose of this research is to study how a firm aligns or differentiates its CSR strategies in a B2B context. The aim is to investigate how a firm’s CSR strategies affect customer relationships. READ MORE

  6. 5. Inventory management: A high-level analysis of selected process elements, and factors impacting plan performance - A case study at Alfa Laval

    University essay from Lunds universitet/Teknisk logistik

    Author : Danielle Schiro; Lucas Librelotto Rubin; [2023]
    Keywords : Inventory Management; Make-to-Order; Forecasting; Collaboration; Strategic Alignment; KPIs; Organizational Structures; Alfa Laval; Technology and Engineering;

    Abstract : Purpose: The purpose of this thesis is to increase the effectiveness of the case company, Alfa Laval’s, inventory management by finding challenges, opportunities, and gaps within its current inventory management practices. Background: An essential part of an organization’s planning and control is inventory management, which helps manage supply and demand uncertainty as well as mismatches in upstream and downstream variables, as small changes in inventory management practices can greatly impact an organization's efficiency and responsiveness. READ MORE