Essays about: "customer care management"

Showing result 1 - 5 of 28 essays containing the words customer care management.

  1. 1. Obstacles for Change Management in a Fragmented Digitized Postmodern Society. : A Case Study of the Digitalization Authority in Sweden.

    University essay from Mittuniversitetet/Institutionen för ekonomi, geografi, juridik och turism

    Author : Hanna Eriksson; [2023]
    Keywords : Change management; postmodernism; fragmentation; organization culture; digitalization;

    Abstract : Change management is an increasingly prominent and complicated topic. In the postmodern digitized society, Sweden is believed to be at the forefront, yet in Swedish radio, information experts claim that the country is far from able to manage a crisis. READ MORE

  3. 2. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  4. 3. The Effects of ETS & CBAM on Cost Differences in the European Steel Industry : A Case Study on Swedish and German Long Engineering Steel Manufacturers

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Tim Fahlstedt; Oliver Håkansson; [2022]
    Keywords : ETS; CBAM; Carbon Leakage; Steel; EAF; Scrap; Cost Predictions.; ETS; CBAM; Koldioxidläckage; Stål; Ljusbågsugn; Skrot; Kostnadsanalys.;

    Abstract : To combat anthropogenic climate change and comply with the Paris Agreement, the EU has previously introduced its Emissions Trading System (ETS) and has now also proposed a Carbon Border Adjustment Mechanism (CBAM). While these tools may reduce emissions within the EU, and in some cases, even in other countries, they can also affect European industries in unpredictable and sometimes negative ways. READ MORE

  5. 4. A guide to novel instructors in Emergo Train System®

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Alva Lindhagen; [2022]
    Keywords : ;

    Abstract : Swedish law states that county councils and municipalities need to prepare for crisis and receive training in crisis management. As crises are infrequent events, training must be conducted on potential scenarios. Scenarios can be simulated using the Emergo Train System (ETS). READ MORE

  6. 5. Warehouse management – streamlining picking rounds

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Amanda Blom; Sofia Stenman; [2021]
    Keywords : picking route problem; product allocation problem; neural network; warehouse efficiency; order picking; machine learning; warehouse management;

    Abstract : In this study we have conducted research on how to optimize inventory management within logistics. The focus in this study is to examine the picking rounds, the reason for this is because it is the most time consuming and expensive part within a warehouse. READ MORE