Essays about: "customer experience mobile app"

Showing result 1 - 5 of 9 essays containing the words customer experience mobile app.

  1. 1. Designing and Prototyping a Mobile Application for Flatbed Applicators

    University essay from Karlstads universitet/Institutionen för matematik och datavetenskap (from 2013); Karlstads universitet/Avdelningen för datavetenskap

    Author : Johan Fredriksson; Mattias Kirkerud; [2022]
    Keywords : React Native; user interface; UI; user experience; UX; data communication; MQTT; TwinCAT; React Native; datakommunikation; användargränssnitt; MQTT; TwinCAT;

    Abstract : Context: Flatbed applicators are machines made for laminating, primarily signs on an industrial level. These applicators are controlled manually, which exhibits potential for digitalization in order to enhance the user experience. READ MORE

  2. 2. Progressive Web Application versus Native Application for Flight Bookings : An Evaluation of the Advantages and Disadvantages of Native Mobile Applications and Progressive Web Applications

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Malin Jauad Almeida Marques; [2022]
    Keywords : Progressive Web Application; Native Application; Mobile Application; User Experience; Progressiv Webbapplikation; Nativ Applikation; Mobilapplikation; Användarupplevelse;

    Abstract : There are many ways of implementing an application, and the choices of how to cater to the specific needs of a customer are many. Today, one of the major decisions made when developing an application is whether to implement a native or web-based solution. Each of these alternatives comes with its own set of advantages and disadvantages. READ MORE

  3. 3. Impact of Gamification on usability and engagement with regards to a financial savings application

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Tej Kiran Beseetti; [2019]
    Keywords : Gamification; Octalysis framework; financial saving application; microsavings; Usability; Emotional Engagement; System Usability Scale Questionnaire SUS ; Usability Evaluation Questionnaire UEQ ; SRIM Self Reported Intrinsic Motivation Questionnaire ;

    Abstract : The implementation of game elements has quintessentially uplifted the overall experience of applications in various domains and thereby expanding the customer base. This process is called gamification which has now been introduced in many domains. READ MORE

  4. 4. Exploring the Experience of Branded Mobile Apps within Direct Selling : Insights from Sales Representatives’ Perspective

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Matilda Elfving; [2017]
    Keywords : Direct Selling; Sales Representatives; Online Experience; Online Customer Experience; Branded Mobile Apps; Benefits; Satisfaction; Purchase Intentions;

    Abstract : Technology is becoming more central to people’s lives than ever before, and the most widely embraced technological device on the consumer market are mobile phones. This creates an ever-increasing market place for mobile apps, which during 2016 had revenues amounted to 88.3 billion U.S. READ MORE

  5. 5. Trying to become "The World’s Cosiest Airport" : A Case Study on Customer Experience Management from a Service Delivery Network perspective

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Chris Bodderas; [2015]
    Keywords : Customer Experience Management; Customer Experience; Airport; Service Delivery Network; Partner Management; Passenger Experience; Mobile App; Information Systems;

    Abstract : The practical relevancy of Customer Experience Management is increasing. The research on the topic has still not found common ground in all areas. READ MORE