Essays about: "customer order processing questionnaire"

Found 3 essays containing the words customer order processing questionnaire.

  1. 1. QC upgrade and verification for HS-Lenti RT Activity Kit

    University essay from Uppsala universitet/Institutionen för biologisk grundutbildning

    Author : Annie Eriksson; Elisabeth Lööf; Filippa Nilsson; Niklas Eckert Elfving; Sadat Chowdhury; Simon Oscarson; Tove Jonsson; [2022]
    Keywords : ;

    Abstract : The aim of this project was to present a cost-efficient quality control routine to ensure thefunctionality of HS-Lenti RT Activity Kit, an ELISA-based kit produced by Cavidi AB, thatscreens for lentiviruses such as HIV. Two main methods for quality control are presented inthis report; acceptance sampling and Statistical Process Control (SPC). READ MORE

  3. 2. Customer Satisfaction within Live Performing Arts: The Case of Programbolaget i Jönköping

    University essay from IHH, Företagsekonomi

    Author : Aliaksandra Ramanava; Maria Franziska Scholl; [2012]
    Keywords : Non-profit cultural institution; live performing arts; services marketing mix; service quality; SERVPERF; customer satisfaction; customer expectation;

    Abstract : Live performing arts are one of the most important heritages, defining the cultural identity of a society. Since live performing arts are cultural services, the process of experiencing them is pivotal in forming satisfaction on the customer side. READ MORE

  4. 3. Business Process Management and the Need for Measurements - including an empirical study about operating figures

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Manuel Zolghadar; [2004]
    Keywords : Business Process Management; Quality; Performance Measurement Systems; Operating Figures; ISO; EFQM; BSC; Six Sigma; KAIZEN; Benchmarking; Business Process; Process; Measurement; Improvement; Management of enterprises; Företagsledning; management; Business and Economics;

    Abstract : Problem: Since business process management (BPM) is a very spacious concept, it is influenced from many other concepts, standards and methods that determine its constancy. Companies are asked to restructure their organisation in order to meet internal and external customer demands. The term quality comes to the fore. READ MORE