Essays about: "customer perception"

Showing result 21 - 25 of 319 essays containing the words customer perception.

  1. 21. Perceptions of greenwashing's impact on green concern and green purchase intentions : A qualitative study of Angolan Generation Z

    University essay from Umeå universitet/Företagsekonomi

    Author : Amélia Quicanga; [2023]
    Keywords : Greenwashing; green concern; green purchase intentions;

    Abstract : In response to growing concerns about environmental degradation and climate change,demand for green products and services has increased. The use of environmental claimsas a marketing tool in order to gain a competitive advantage has also increased. READ MORE

  3. 22. Sweet Table

    University essay from Lunds universitet/Industridesign

    Author : Jurgis Judzentis; [2023]
    Keywords : Outdoor table; Hospitality furniture; Furniture design; Technology and Engineering; Arts and Architecture;

    Abstract : Outdoor commercial furniture, particularly tables, often appears to lack well- designed products that address many concerns, including not only functionality and ergonomics but also aesthetic appeal. This study aims to investigate whether this perception reflects an actual problem and explore potential solutions. READ MORE

  4. 23. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  5. 24. Consumer Preferences for Alternative Powertrain in Construction Equipment - A Discrete Choice Analysis

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Mano Rajendran; Shivanand Ambalavanan; [2022]
    Keywords : Discrete choice analysis; Construction equipment; Consumer preference; sustainability; sustainable power;

    Abstract : Increased focus on sustainability and climate change has made reduction in CO2 emissions a priority across all industries. The construction equipment (CE) industry sees alternate powertrain technologies like battery electric and hydrogen fuel-cells as the solution to the climate problem and has therefore started investing in this domain. READ MORE

  6. 25. Visualizing potential for improvements in the information flow for road haulages : Exploratory case study on two Swedish road haulage firms

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Yones Khateeb; Mahmoud Atta; [2022]
    Keywords : Information flow; communication channels; haulage operation; inefficiency; root causes; Informationsflöde; kommunikationskanaler; vägtransportföretag åkeri ; Ineffektivitet; rotorsaker;

    Abstract : Background: The understanding of the inefficiencies that the road haulages suffer from is more important than ever, specifically in today's society where the environmental problems and technological development are rapidly increasing. The perception of the inefficiencies could support road haulage firms to improve their operations. READ MORE