Essays about: "customer profitability in the service sector"

Showing result 1 - 5 of 13 essays containing the words customer profitability in the service sector.

  1. 1. Hole-in-one Experiences : Evaluating the Impact of Experiential MarketingDimensions on Customer Engagement and LoyaltyWithin the Golf Course Industry

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Zachary Sporn; [2023]
    Keywords : Experiential Marketing; Golf Industry; Customer Engagement; Customer Loyalty; Emotional Response; Recreational Sports;

    Abstract : Background: The leisure and recreational sports market, a multibillion-dollar industry, isexperiencing a transformative shift. With increased competition and changing consumerdemographics, businesses and facilities are seeking innovative strategies to ensure customerretention and maintain profitability. READ MORE

  2. 2. The Reverse Supply Chains of the Fast-Moving Consumer Goods : The Impacts of Product Returns on Reverse Supply Chains in Sweden

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : M. Hassan Dachan; Shengyun Sherif; [2023]
    Keywords : Supply chain management; supply chain disturbance; product returns; reverse logistics; business-to-business; fast moving consumer goods.;

    Abstract : The unceasing ambition of companies to enhance their profitability, capture novel markets, and address the diverse and evolving needs of customers has led to an irrational surge in production and the exploitative depletion of natural resources. This unwarranted increase in production has, in turn, been accompanied by a rise in product returns by consumers, which, upon reverting to their original sources through the supply chain, has compounded the complexities of the supply chains and precipitated new pressures and burdens on the companies and their supply chains, necessitating their adept management. READ MORE

  3. 3. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  4. 4. The Future of Public Fast Charging : A forecasting of battery supported public fast charging based on a business model perspective

    University essay from Linköpings universitet/Projekt, innovationer och entreprenörskap

    Author : Måns Jeppsson; Ivar Wester; [2022]
    Keywords : Public charging infrastructure; Electric Vehicles; EVs; EV charging; Business Model; Forecast; Scenarios;

    Abstract : With the ever-pressing threat of a climate crisis, the EU has decided to become the first climate-neutral continent by 2050. This in turn will require the road transportation sector to make a transition from fossil dependent to fossil-free vehicles. Sweden has the objective to become net positive in GHG emissions by 2045. READ MORE

  5. 5. Making material handling more efficient : reduction of non-value-adding activities at a wood products company

    University essay from SLU/Dept. of Forest Economics

    Author : Karin Gyllengahm; [2020]
    Keywords : ABC analysis; agility; business modelling; inventory; inventory layout; lean; material handling; operations management; order picking; value stream map; VSM; ABC analys; affärsmodellering; flexibilitet; lager; lagerstruktur; materialhantering; operativ ledningsteori; orderplockning; värdeflödesanalys;

    Abstract : The forest industry is one of the most important businesses in Sweden, accounting for 9-12 percent of the Swedish industry's total occupation, export, turnover, and added value. Although the investments made by the Swedish forest sector reached a new record during 2017, the industry stills struggle with low profitability. READ MORE