Essays about: "customer relationship management tools"
Showing result 21 - 25 of 37 essays containing the words customer relationship management tools.
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21. Impact of Lean Thinking and Practices on Architectural/System Architectures Level Innovation in Swedish Manufacturing Industry
University essay from Högskolan i Halmstad/Sektionen för ekonomi och teknik (SET)Abstract : This thesis analyzes and argues how implementing lean principles and tools affect an organization’s architectural innovation. Introducing new product architectures and modifying existing architectures is often difficult for companies. Architectural innovation requires extensive company resources for experimentations and new learning. READ MORE
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22. Communication of additional products in a B2B market : A Qualitative Case Study of Electrolux LaundrySystems in the Swedish market
University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)Abstract : Background: Today’s market is constantly going through changes. Customers havenew tendencies and preferences towards the products they buy. It is a customer centeredbusiness culture and companies must follow it if they want to stay in the market. READ MORE
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23. The Impact of Complaint Management on Customers Retention : Banking Industry in Sweden and Lebanon
University essay from Högskolan i Gävle/Avdelningen för ekonomiAbstract : Title: The Impact of Complaint Management on Customer Retention Level: Final assignment for Master Degree in Business Administration Authors: Hummam Wasfi, Olena Kostenko Supervisor: Ehsanul Huda ChowdhuryFiD Date: 2014 – June Aim: The purpose of this study is to examine or inspect the aftermath of effective complaint management structure in relevance to customer’s retention in banking industry. Design/methodology/approach: The framework is structured on the bases of determining the strength of the relationships between the following variables complaint management, customer’s satisfaction and loyalty. READ MORE
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24. How Third Party Logistics providersmanage relationship with customers— A multiple case study
University essay from Högskolan i Gävle/Avdelningen för Industriell utveckling, IT och SamhällsbyggnadAbstract : More and more third party logistics (TPL) business appeared because that traditionallogistics service is quite simple and not customized. The growth of advanced logisticsservices from customers has caused growing competition pressure for third partylogistics providers. READ MORE
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25. Mapping the flow Of Apparel in a Wholesale Company
University essay from Högskolan i Borås/Institutionen TextilhögskolanAbstract : Globalization that diminishes the barriers to trade worldwide has transformed the structure of production and increased the global competition in the textile and apparel industry. Especially, the elimination of quotas on January 2005 has totally changed the whole scenario of the apparel industry. A boom has been noticed in the emerging markets. READ MORE