Essays about: "customer relationship management"

Showing result 1 - 5 of 175 essays containing the words customer relationship management.

  1. 1. Teacher-rector gender match effects in Swedish private schools

    University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Author : Maelle Saulnier; [2019]
    Keywords : Manager-employee relationship; Gender differences; Gender bias; Private schools;

    Abstract : A growing body of economic research incorporates insights from social psychology into standard economic analysis to study how group membership and social context affect economic agents. My paper fits into this literature by investigating gender similarity effects in the manager-employee relationship within the context of Swedish private schools. READ MORE

  2. 2. Co-creating Your Own Luck - A Quantitative Study of Non-participating Consumers' Responses to Communicated Consumer Co-creation in New Product Development

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Jennie Padron Benitez; Sara Sahlquist; [2019]
    Keywords : consumer co-creation; new product development; customer-based brand equity; non-participating consumer responses; virtual customer integration;

    Abstract : Consumers are deemed to be the most important external source used in innovation processes. Recently, the interest in consumer involvement in new product development has increased, both in practice and within research. READ MORE

  3. 3. Investigation about the Lead Time Variability at Warehouse A Case Study of the Central Warehouse of Company Y

    University essay from Göteborgs universitet/Graduate School

    Author : Abudushalamu Abudurexiti; Mijanur Rahman; [2018-07-02]
    Keywords : Aftermarket Supply Chain; Lead Time Variability; Warehouse Management;

    Abstract : MSc in Logistics and Transport Management.... READ MORE

  4. 4. Carrier selection from a 3PL perspective A case study of Kuehne + Nagel alliances with carriers in Sweden

    University essay from Göteborgs universitet/Graduate School

    Author : Aline Novaes Telles de Amorim; [2018-07-02]
    Keywords : Third-party logistics; carrier selection; carrier choice; coopetition; alliance;

    Abstract : MSc in Logistics and Transport Management.... READ MORE

  5. 5. Successful ERP system upgrade : Critical success factors and how different project members perceive them

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Christian Svärd; [2018]
    Keywords : Critical Success Factors; CSF; Enterprise Resource Planning; ERP; ERP project; ERP upgrade;

    Abstract : An Enterprise Resource Planning (ERP) system implementation is a massive undertaking for any organization, and we have all heard about success and failure stories. This research study has identified the Critical Success Factors (CSF) after a successful ERP system upgrade at a pharmaceutical distribution company. READ MORE