Essays about: "customer satisfaction criteria"

Showing result 1 - 5 of 20 essays containing the words customer satisfaction criteria.

  1. 1. Understanding the Dynamics of Brand Loyalty in National team sports - A Qualitative study of brand management within professional team sports”

    University essay from Göteborgs universitet/Graduate School

    Author : William Nordlund; Mattias Johansson; [2023-07-03]
    Keywords : Brand Experience; Brand Communities; Brand loyalty; Sports Marketing; Sport fans;

    Abstract : In previous research there has been acknowledgement about the importance of Brand loyalty in sports, where the brand experience can function as a tool to create loyalty among fans. Brand communities have proven to have positive effects on customer satisfaction and brand loyalty in sports. READ MORE

  2. 2. Hole-in-one Experiences : Evaluating the Impact of Experiential MarketingDimensions on Customer Engagement and LoyaltyWithin the Golf Course Industry

    University essay from Jönköping University/Internationella Handelshögskolan

    Author : Zachary Sporn; [2023]
    Keywords : Experiential Marketing; Golf Industry; Customer Engagement; Customer Loyalty; Emotional Response; Recreational Sports;

    Abstract : Background: The leisure and recreational sports market, a multibillion-dollar industry, isexperiencing a transformative shift. With increased competition and changing consumerdemographics, businesses and facilities are seeking innovative strategies to ensure customerretention and maintain profitability. READ MORE

  3. 3. The Impact of Environmental Management on Financial Performance in SMEs, Sweden

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Shamil Mehdijev; Ravindra Reddy Kolli; [2022]
    Keywords : Environmental management; SME; Sustainability; Financial performance;

    Abstract : Environmental management plays one of the key roles in the current corporate world due to its benefits on brand identity, competitiveness, and customer satisfaction The relationship between environmental management and financial performance has been the focus of many studies in the recent 20 years, however, a steady conclusion is missing on this topic. The impact of environmental management on financial performance in Swedish SMEs in the energy sector has been investigated in this quantitative study. READ MORE

  4. 4. Impact of Big Data Analytics in Industry 4.0

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Sofia Oikonomidi; [2020]
    Keywords : Big Data; Industry 4.0; SWOT;

    Abstract : Big data in industry 4.0 is a major subject for the currently developed research but also for the organizations that are motivated to invest in these kinds of projects. The big data are known as the large quantity of data collected from various resources that potentially could be analyzed and provide valuable insights and patterns. In industry 4. READ MORE

  5. 5. Generating Playback Sequences of Songs with Constraint Satisfaction Programming

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Josefin Nilsson; [2020]
    Keywords : ;

    Abstract : With the right songs at the right time, a playback sequence of songs can fulfil the two fundamentals of a good music listening experience: the desire for repetition and the desire for surprise. Many businesses play continuous music in their locations with automatic playback generation, and for them, a good music experience can improve the overall customer satisfaction as well as increase sales. READ MORE