Essays about: "customer satisfaction price"
Showing result 16 - 20 of 68 essays containing the words customer satisfaction price.
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16. Assessing the value of advice : Evaluation approaches of small management consulting firms
University essay from Umeå universitet/FöretagsekonomiAbstract : Whilst utilization of management consulting services has become an integral part of the contemporary economy and functioning of many organizations, intangibility leaves clients unable to predict or objectively assess the values created in consulting engagements. According to scholars, attempts to counteract the principal-agent related risks of opportunism and divergent incentives are expected to increase following higher competition, consumer awareness and anticipated increased demand for performance-based pricing. READ MORE
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17. Potential analysis of track-and-trace systems in the outbound logistics of a Swedish retailer
University essay from Jönköping University/Internationella HandelshögskolanAbstract : Supply chain visibility has become a crucial factor for companies in times of globalization and customer satisfaction. Track-and-trace technologies are important tools in order to enhance supply chain visibility. READ MORE
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18. Factors Affecting Consumers’ Intention to Use Online Music Service and Customer Satisfaction in South Korea
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : This study aims to investigate factors that affect consumers’ behavioral intentions to use online music services and the extent to which users of these services are satisfied with their experience. It also seeks to clarify the relationship between customer satisfaction and repurchase intention. READ MORE
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19. Conceptualization of service loyalty in access-based services in micromobility : A case of e-scooter sharing services
University essay from Linköpings universitet/Företagsekonomi; Linköpings universitet/Filosofiska fakultetenAbstract : Background: Provide insights on the potential drivers of service loyalty in access-based services, especially when the consumers have the option to switch between owning a product or accessing a product through a service. By examining service loyalty in access-based services in the context of e-scooter sharing services, the researchers contribute to the service research field. READ MORE
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20. Customer Loyalty - Does pricing matter? : A study of the managers’ perspective
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälleAbstract : Managers have to consider different methods of keeping customers loyal to their specific company in order to secure revenue. Traditionally, pricing and pricing strategies have been good ways of acquiring and keeping customers. The purpose of this thesis is to provide a better understanding of how managers view this phenomenon today. READ MORE