Essays about: "customer satisfaction"

Showing result 1 - 5 of 474 essays containing the words customer satisfaction.

  1. 1. Retailing in the digital age : A cross-sectional survey of employees' attitudes toward digitalization

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Linnea Pernebrink; Adam El Azab; [2019]
    Keywords : Digitalization; retail employees; attitudes; e-commerce; self-service systems;

    Abstract : Digitalization is changing the world, and the retail industry is no exception. The new technologies are affecting retail in multiple ways to increase sales and customer satisfaction. This change is being observed in the physical stores as well as new online markets. READ MORE

  2. 2. Teacher-rector gender match effects in Swedish private schools

    University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Author : Maelle Saulnier; [2019]
    Keywords : Manager-employee relationship; Gender differences; Gender bias; Private schools;

    Abstract : A growing body of economic research incorporates insights from social psychology into standard economic analysis to study how group membership and social context affect economic agents. My paper fits into this literature by investigating gender similarity effects in the manager-employee relationship within the context of Swedish private schools. READ MORE

  3. 3. Improvement Strategies in Construction Sites : Development of Rapid Site Assessment for House-building Industry

    University essay from Luleå tekniska universitet/Institutionen för samhällsbyggnad och naturresurser

    Author : Pontus Urban; [2019]
    Keywords : Rapid Site Assessment; RSA; Lean; Lean Construction; House-building industry;

    Abstract : The construction industry has deteriorated during the past 40 years. Up to 35 % of the production cost is from wastes. The manufacturing industry has had an opposite development, in many cases owing to the contributions of Lean Production and various assessment tools. READ MORE

  4. 4. How do literature and start-up companies think about the decision making process regarding product architecture and product variety in early design phase? - A case study

    University essay from Göteborgs universitet/Graduate School

    Author : Alexandra Zou; [2018-08-02]
    Keywords : product architecture; product variety; decision; start-up;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  5. 5. How does local adaptation affect the internationalization performance? A multiple case study of the local adaptation efforts and internationalization performance of six Swedish e-retailers

    University essay from Göteborgs universitet/Graduate School

    Author : Aishatou Fatima Moore; Loviisa Vaaheranta; [2018-07-03]
    Keywords : e-commerce; e-retailer; internationalization; internationalization performance; local adaptation; Desenio; Eleven; Fritidsfabriken; Junkyard; Miss Mary of Sweden; Northern Spirit;

    Abstract : MSc in International Business and Trade.... READ MORE