Essays about: "customer service and sales performance"

Showing result 1 - 5 of 21 essays containing the words customer service and sales performance.

  1. 1. Transforming towards “PaaS” offerings : Areas of concern for OEMs & Transformation Readiness Scale

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Ali Jumaa; [2022]
    Keywords : ;

    Abstract : The purpose of the project is to investigate and gain knowledge about the process of transforming OEMs’ business structures from a transactional business to a result-oriented product service system or a performance as a service offering. Companies from various market segments have started to offer their customers result-oriented offerings to prolong the life cycle of their products and promote longer customer relationships to secure future business. READ MORE

  3. 2. Developing a Decision-making Framework for Supply Chain Network Reconfiguration - A Case Study at Lindab

    University essay from Lunds universitet/Teknisk logistik

    Author : Michelle-Roberta Jasinski; Louise Skaarup Johansen; [2022]
    Keywords : supply chain network; supply chain management; supply chain network design; supply chain reconfiguration; supply chain parameters; supply chain performance; change projects; Technology and Engineering;

    Abstract : Title: Developing a Supply Chain Management Framework for Decision-making: A Case Study at Lindab Authors: Michelle Jasinski and Louise Skaarup Johansen Problem formulation: Taking decisions to facilitate an efficient supply chain could be difficult and include many parameters. As an international company, Lindab has a well-developed and rather complex supply chain network. READ MORE

  4. 3. Boost your spare parts supply - A case study on cooperation terms in the spare parts supply chain focused on the supplier-buyer dyad

    University essay from Lunds universitet/Teknisk logistik

    Author : Måns Krantz; Anders Fasth Gillstedt; [2021]
    Keywords : Purchasing; After-Sales; Spare Parts; Supply Chain Management; Supplier Collaboration; Consignment Stock Strategy; Technology and Engineering;

    Abstract : Purchasing has become an increasingly important function in manufacturing companies, as it accounts for a large extent of total spending and influences a company's competitive position. It is relevant for Tetra Pak, a global manufacturer of packaging and processing solutions, active since the 1950s. Tetra Pak has over 100. READ MORE

  5. 4. Challenges with Successful Marketing : A study to identify challenges and opportunities with introducing services of value-added-sales to customers within the prevailing steel manufacturing industry

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Amanda Edlund; Evelynne Geiger; [2020]
    Keywords : Marketing strategies; steel manufacturer; value-added-sales; upgrading a customer; product-based; service-oriented; marketing; sales performance; communication.; Marknadsföringsstrategi; ståltillverkare; mervärdesförsäljning; uppgradering av kund; produktbaserad; serviceorienterad; marknadsföring; försäljningsutveckling; kommunikation.;

    Abstract : Marketing is an essential part of the overall organization when it comes to introducing a company’s new offerings to the market. Therefore, customers need to be informed and aware of the company’s entire portfolio to be able to make correct decisions that benefit them. READ MORE

  6. 5. Ordering and inventory control at ARPS

    University essay from Lunds universitet/Teknisk logistik; Lunds universitet/Institutionen för teknisk ekonomi och logistik

    Author : Hedvig Orvenholt; Hedda Trönnberg; [2020]
    Keywords : Inventory control; order planning; production planning; cost-optimal; cost efficiency; quantity discounts; storage limitation; Technology and Engineering;

    Abstract : Abstract Title Ordering and inventory control of raw materials at AR Packaging Systems Authors Hedda Trönnberg and Hedvig Orvenholt Supervisors Ph.D. Jan Olhager, Lund University, Faculty of Engineering, Department of Industrial Management and Logistics Max Ivarsson, Supply Chain Specialist, AR Packaging Systems AB Examiner Ph.D. READ MORE