Essays about: "customer service delivery thesis"

Showing result 1 - 5 of 84 essays containing the words customer service delivery thesis.

1. 1. Designing and evaluating distribution networks for luxury beds : A case study of Hästens Beds’ European distribution from the perspective of cost and delivery service

   University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

   Author : Sebastian Huss; Arvid Normann; [2023]
   Keywords : distribution; distribution network design; transport minimization; network structure; network optimization; decentralization; facility location; center of gravity;

   Abstract : Hästens Beds is a Swedish luxury bed manufacturer, located in Köping, Sweden. They have a strong global presence, with Europe being the most mature and proven market. READ MORE

3. 2. Exploring Environmentally Sustainable Last-Mile Deliveries in Sweden

   University essay from Lunds universitet/Teknisk logistik

   Author : Emelie Ehrensvärd; Clara Wilhelmsson; [2023]
   Keywords : Last-mile delivery; E-retailer; Sustainable last-mile delivery; Environmentally sustainable last-mile delivery; Technology and Engineering;

   Abstract : Last-mile delivery is the part of the e-commerce supply chain that is the least efficient in terms of cost, time, and environmental impact. As e-commerce is expected to keep growing, this puts pressure on last-mile deliveries to reduce their environmental impact if Sweden is to reach its environmental goals for 2045. READ MORE

4. 3. Logistics Structures for Global Retail Expansion : A case study of a fast-growing Swedish Fashion Company with International Presence

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Alex Kaspo; [2023]
   Keywords : Master Thesis; Supply Chain; Strategy; Supplier; Logistics; Retail; Growth; International; Consolidation Hubs; Warehouse;

   Abstract : This qualitative research explores what logistics structures a growing retail company can employ to support its international expansion with a focus on high customer satisfaction levels. It delves into the logistics configurations for reaching efficiency in inbound logistics, especially meeting the complexities of growing volumes and extensive supplier networks. READ MORE

5. 4. A Multi-Agent Pickup and Delivery System for Automated Stores with Batched Tasks

   University essay from Linköpings universitet/Artificiell intelligens och integrerade datorsystem

   Author : Evelina Holmgren; Simon Wijk Stranius; [2022]
   Keywords : MAPD; MAPF; multi-agent systems; multi-agent pickup and delivery; autonomous stores;

   Abstract : Throughout today’s society, increasingly more areas are being automated. Grocery stores however have been the same for years. Only recently, self-checkout counters and online shopping have been utilised in this business area. This thesis aims to take it to the next step by introducing automated grocery stores using a multi-agent system. READ MORE

6. 5. Analysis of Single Echelon Logistics Model for Delivering Temperature Sensitive E-groceries in Cities using Electric Vehicle

   University essay from KTH/Industriell produktion

   Author : Harivignesh Narayanasamy; [2022]
   Keywords : Electromobility in last mile; E-commerce; Agent-based simulation; Urban logistics; Supply chain in Sweden; Temperature sensitive e-groceries; Elektromobilitet på sista milen; E-handel; Agentbaserad simulering; Stadslogistik; Leveranskedja i Sverige; Temperaturkänsliga e-livsmedel;

   Abstract : With the increase in the growth of the e-commerce sector since the past decade, the pressure has been progressively more applied to the operations and supply chain. As the pandemic has pushed the companies to provide services at the customer doorstep due to the difficulties in accessing services from brick-and-mortar stores, the logistical operation of the companies is continuously put under pressure. READ MORE