Essays about: "customer value"

Showing result 16 - 20 of 1402 essays containing the words customer value.

1. 16. Substation Digitalization for Medium Voltage Urban Distribution Networks : A Techno-Economic Analysis

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Diego Molina Mendizábal; [2023]
   Keywords : Continuity of supply; incentive scheme; SAIDI; techno-economic analysis; Kontinuitet i försörjningen; incitamentsprogram; SAIDI; teknisk-ekonomisk analys;

   Abstract : High and medium-voltage digital substations play an essential role in the energy transition since they are part of the equipment required to deploy smart grids. With the gradual increase of smart grids, energy systems are becoming more flexible with the growing penetration of renewable energies and distributed energy generation. READ MORE

3. 17. Predicting user churn using temporal information : Early detection of churning users with machine learning using log-level data from a MedTech application

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Love Marcus; [2023]
   Keywords : User churn; Customer attrition; Artificial neural networks; Log-level analysis; Random forests; Decision trees; Användarbortfall; Kundbortfall; Artificiella neurala nätverk; logganalys; Slumpskogar; Beslutsträd;

   Abstract : User retention is a critical aspect of any business or service. Churn is the continuous loss of active users. A low churn rate enables companies to focus more resources on providing better services in contrast to recruiting new users. READ MORE

4. 18. Evaluating the potential of circular food waste management : A focus on insect feed utilization

   University essay from KTH/Hållbar utveckling, miljövetenskap och teknik

   Author : Jenny Eliasson; [2023]
   Keywords : Circular economy; Circular Business Models; BSF; Mealworm; Barriers; Drivers; Cirkulär ekonomi; Circkulära affärsmodeller; Soldatfluga; Mjölmask; Barriärer; Drivkrafter;

   Abstract : Approximately a third of all food produced globally is thrown away, causing both unnecessary environmental impact and unnecessary costs for producers and consumers. Food waste occurs in all steps in the supply chain, from primary production to retail stores, restaurants, and households. READ MORE

5. 19. Value creation within a digital service platform through the lens of service-dominant (S-D) logic : A case study of Eljun’s digital payment platform

   University essay from Uppsala universitet/Industriell teknik

   Author : Lena Baum; Imge Günes; [2023]
   Keywords : value creation; value co-creation; value proposition canvas; digital platform; service-dominant logic;

   Abstract : The number of companies who base their business model on digital platforms has increased in the recent years. Successful examples of digital platforms are e.g., Airbnb, Klarna or Uber. READ MORE

6. 20. SDL, qualitative research on service chatbots’ co-destruction impact on consumer ecosystem.

   University essay from Jönköping University/IHH, Företagsekonomi

   Author : Daniele Galizzi; Dilyan Valentinov Peshev; [2023]
   Keywords : Chatbots; AI; Value Co-Creation; Value Co-Destruction; Service Ecosystem; Customer Service;

   Abstract : This study is rooted in the Service Dominant Logic (SDL) theory and explores the phenomenon of value co-destruction, the context being chatbot-mediated customer service, with a focusing on chatbots affiliation with value-co-destruction and on the impacts outsideof the dyadic relationship between the service provider and receiver, described as the broader consumer ecosystem. It is evident that the relationship between businesses and consumers is being revolutionized through the implementation of chatbots, claiming benefits such as improved operational efficiency, and non-time specific service. READ MORE