Essays about: "define Concept of service quality"

Showing result 1 - 5 of 8 essays containing the words define Concept of service quality.

1. 1. How to Redesign an Atlas Copco Industry Tool for a Circular Economy

   University essay from KTH/Maskinkonstruktion (Inst.)

   Author : Hanna Magnusson; [2022]
   Keywords : ;

   Abstract : Atlas Copco BLM, a competence centre for quality assurance tightening solutions, was the client of this master thesis project. This project focused on circular economy and how to improve the design of their STRwrench. This was done by utilizing existing knowledge and tools about circular economy, materials, and service design. READ MORE

3. 2. Low Power Wide Area Network (LPWAN) Technologies for Industrial IoT Applications

   University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

   Author : Nikolaos Tsavalos; Ahmad Abu Hashem; [2018]
   Keywords : iot sigfox nb-iot cat-m1 iiot industrial hms coverage capacity latency pycom lund malmo hurva; Technology and Engineering;

   Abstract : Industrial Internet of Things (IIoT) is part of the well-known IoT concept where a large number of devices need to be interconnected in order to collect and exchange data. Companies’ aim is not only to minimize cost during product design, operation and maintenance but also to enable remote monitoring on the efficiency of the devices-assets through the utilization of cloud services. READ MORE

4. 3. Managing the gaps between intended and enacted value propositions : A qualitative study exploring internal marketing in a retail context

   University essay from Umeå universitet/Företagsekonomi

   Author : Victoria Starkhammar; Anna Neglén; [2017]
   Keywords : value proposition; retail; internal marketing; frontline employee; customer service concept; service; service managemet; retail management; intended value proposition; enacted value proposition;

   Abstract : The fierce competition on the retail market has led firms to stop focusing on firm-customer transactions and start focusing on firm-customer relations. New customer demands makes it impossible for firms to gain a sustainable advantage by focusing only on their goods assortment. READ MORE

5. 4. The role of CSR engagement in the Internal Brand Building process : An exploratory study of Service firms

   University essay from Umeå universitet/Företagsekonomi

   Author : Chidiebere Emmanuel; Eva Eriksson; [2016]
   Keywords : Corporate social responsibility CSR ; corporate brand; brand building; internal brand building; service firms; managers; employees.;

   Abstract : This study explores how service firms incorporate CSR activities within the internal brand building process. It was found that CSR does influence and is implemented in every stage of our theoretical framework of the internal brand building process. READ MORE

6. 5. Demola East Sweden: The Innovation Intermediary : A study of the innovation project process and the user experience of Demola East Sweden

   University essay from Linköpings universitet/Maskinkonstruktion; Linköpings universitet/Tekniska högskolan

   Author : Anna Andersson; [2014]
   Keywords : Innovation; Innovation Intermediary; Product Development; Multidisciplinary Innovation; Innovation Processes; Innovation Management; Innovation; Innovationsförmedlare; Produktutveckling; Tvärvetenskaplig Innovation; Innovationsprocesser; Innovationshantering;

   Abstract : Innovation is a difficult, yet vital factor for any given organization. This has led to a new type of organizations; the intermediaries of open innovation. These provide a service offering by creating interchange between seekers with innovation problems, and third party problem solvers. READ MORE