Essays about: "delivery companies customer satisfaction"

Showing result 1 - 5 of 20 essays containing the words delivery companies customer satisfaction.

  1. 1. Brand Loyalty in the Context of Digital Food Retail : Understanding customer behaviour of meal kit delivery services towards brand loyalty: a focus on HelloFresh

    University essay from

    Author : Yiming Yuan; Ziying Lai; [2023]
    Keywords : ;

    Abstract : Abstract Background: Despite an increase in popularity, the meal kit delivery service is facing the challenge of high cancellations and difficulty with customer retention. As it is a comparatively novel concept in the context of digital food retail, more scholarly research should be conducted. READ MORE

  3. 2. Logistics Structures for Global Retail Expansion : A case study of a fast-growing Swedish Fashion Company with International Presence

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Alex Kaspo; [2023]
    Keywords : Master Thesis; Supply Chain; Strategy; Supplier; Logistics; Retail; Growth; International; Consolidation Hubs; Warehouse;

    Abstract : This qualitative research explores what logistics structures a growing retail company can employ to support its international expansion with a focus on high customer satisfaction levels. It delves into the logistics configurations for reaching efficiency in inbound logistics, especially meeting the complexities of growing volumes and extensive supplier networks. READ MORE

  4. 3. Access Management for Efficient Urban Freight Transport

    University essay from KTH/Transportplanering

    Author : ALEX ROUHI; [2023]
    Keywords : ;

    Abstract : In today's urban landscapes, most megacities deal with challenges related to monitoring access management and designating spaces in city centres for loading or unloading goods. A pivotal objective for logistic companies is to ensure on-time and in-full delivery (OTIF), which directly correlates with enhanced customer satisfaction and increased profitability (Smith, H, 2019). READ MORE

  5. 4. ASSESSING SERVICE QUALITY AND CUSTOMER SATISFACTION USING SERVQUAL MODEL (A mixed-method study to assess service quality of ultrasound departments of private hospitals in Karachi city)

    University essay from Göteborgs universitet/Graduate School

    Author : Sakina Adnan; [2022-07-15]
    Keywords : Service quality; Service perception; Service expectation; Patient satisfaction; Ultrasonography; Sonographers;

    Abstract : Service quality and customer satisfaction are important concepts that companies need to understand to stay competitive in business and thus grow. Companies need to know how to measure these constructs from the consumer's perspective to understand their needs better and thus satisfy them. READ MORE

  6. 5. Services for Manufacturers: Generating sustainable value through new repair service offerings

    University essay from Lunds universitet/Produktionsekonomi

    Author : David Olsson; [2022]
    Keywords : Sustainable value proposition; sustainable business model innovation; new service development for manufacturers; repair; prioritization.; Technology and Engineering;

    Abstract : Background Introducing services for manufacturing companies can lead to improving customer satisfaction and new revenue streams as well as creating a more sustainable business. However, the current understanding of how this can be done in practice is limited. READ MORE