Essays about: "e-commerce"

Showing result 26 - 30 of 842 essays containing the word e-commerce.

  1. 26. Bot or not : A customer’s perspective of customer service chatbots and human customer service representatives in E-commerce

    University essay from Uppsala universitet/Institutionen för informatik och media

    Author : Hannes Töyrä; [2023]
    Keywords : E-commerce; chatbots; customer service; technology acceptance; UTAUT; questionnaire study;

    Abstract : Chatbots are increasing in popularity, both as a valuable tool for commercial purposes but also as an area of academic research. It has been successfully applied in multiple application areas such as healthcare, education, customer service and work support. READ MORE

  2. 27. How Visual Framing and Specificity Framing Influence Buying Decisionsin Fashion E-commerce

    University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

    Author : Kimia Emami; Andrea Makarová; [2023]
    Keywords : Visual Framing; Framing of Specificity of Terms; E-commerce; Sustainability; Fashion; User Experience Design;

    Abstract :  Companies face several challenges when it comes to promoting green consumption and designing effective communication strategies for sustainable products.The framing effect, which refers to the presentation of messages, can significantly influence customer perceptions and purchasing intentions. READ MORE

  3. 28. Causality of small firm growth: Towards a model of relations among challenges SMEs face while growing, solutions to them and aspects of the context of the growth

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Ahmet Selim Engin; Jakub Siller; [2023]
    Keywords : SME; Small firms; Growing; Firm growth; Process; Interconnectedness; Causality; Causal; Relations; Effects; Challenges; Solutions; Context; Growth aspects; Business and Economics;

    Abstract : Even though researchers have investigated the growth of small and medium-sized enterprises (SMEs) for decades, we know little about the challenges they face due to their growth, what are the aspects of the context in which they emerge, and how they are addressed. Current literature provides even less knowledge about the causality of SME growth. READ MORE

  4. 29. Impact of Product Customization Interface Design on Customer Satisfaction : A user experience study in e-commerce websites

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Henrik Björkander; Emily Fong; Oscar Hoffmann; Emma Larsson; Joel Melkersson Dalén; Fredrik Ramberg; Julia Stenvall; Elin Wallin; [2023]
    Keywords : ;

    Abstract : .... READ MORE

  5. 30. Accessible UX in digital 3D application solutions on the example of the planning experience by IKEA : An empirical mixed-method approach beyond accessibility

    University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

    Author : Hoang Dung Nguyen; [2023]
    Keywords : Accessibility; Usability; User Experience Design; 3D; WCAG 2.1; Planning Tool; E-Commerce Website; Empirical Mixed-Method Study;

    Abstract : The research investigates the feasibility of applying 2D accessibility guidelines to enhance a 3D digital planning tool's accessibility for individuals with visual impairments. Three primary research questions guide this study. It incorporated a mixed-method data collection approach to comprehensively investigate these questions. READ MORE