Essays about: "effect satisfaction"

Showing result 1 - 5 of 163 essays containing the words effect satisfaction.

  1. 1. Support Unit Classification through Supervised Machine Learning

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS); KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Jakob Pehrson; Sara Lindstrand; [2020]
    Keywords : Chatbot; customer satisfaction; productivity; and neural networks; Chatbot; kundnöjdhet; produktivitet; och neurala nätverk;

    Abstract : The purpose of this article is to evaluate the impact a supervised machine learning classification model can have on the process of internal customer support within a large digitized company. Chatbots are becoming a frequently used utility among digital services, though the true general impact is not always clear. READ MORE

  2. 2. The Relationship Between Service Quality, Customer Satisfaction and Brand Loyalty : A study comparing Generation X and Y in Sweden

    University essay from Jönköping University; Jönköping University; Jönköping University

    Author : Jennifer Hertzberg; Louise Rask; Samuel Bengtsson; [2020]
    Keywords : Brand Loyalty; Service Quality; Customer Satisfaction; Generation X; Generation Y;

    Abstract : Businesses are constantly trying to find new strategies that help them gain loyal customers, in order to avoid the considerable cost of attracting new customers. This thesis analyzes if service quality has any significant impact on brand loyalty, where customer satisfaction is used as an indicator for brand loyalty. READ MORE

  3. 3. Outcomes of personal branding in a virtual third place : A qualitative study on streamer-viewer relationships on Twitch.tv

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Marcus Widell; Guzmán Marco; [2020]
    Keywords : ;

    Abstract : Personal branding has been central to the marketing field of study for the past few decades, as its flexibility has found a place in professional, academic, and social contexts. The relationship between loyalty and customer satisfaction has been explored throughoutexisting literature, where the concept of customer delight, or the act of exceeding customer expectations, has recently been the subject of many conversations regarding its effects on loyalty. READ MORE

  4. 4. Taming a Monstrous Hybrid: Social Welfare Effects of Privatizing Public Housing in Sweden

    University essay from Handelshögskolan i Stockholm/Institutionen för nationalekonomi

    Author : Mikaela Knutson; [2020]
    Keywords : Housing policy; Public Housing; Privatization; Welfare;

    Abstract : Within the Swedish housing sector, sales of public housing to private actors have been an occurring phenomenon for almost three decades, but the effects of such privatizations on social welfare are still subject to political debate. In this thesis, I evaluate how privatization in the contemporary Swedish housing market affect social welfare through its effects on criminality, citizen satisfaction and economic inequality. READ MORE

  5. 5. The Fear of Immigration- Its Roots and Underlying Dynamics in East Germany from a Socio-Economic Perspective

    University essay from Lunds universitet/Ekonomisk-historiska institutionen

    Author : Lisa Köhler; [2020]
    Keywords : Immigration; East Germany; Socio-Economic Background; Minimum Wage; Financial Crisis; Socio-Economic Panel; Goldthorpe; Economic Security; Economic Satisfaction; Social Sciences;

    Abstract : The topic of immigration and its management is very controversial and highly discussed. Hence, it continues to have a huge impact on the today’s societies and the political climate. READ MORE