Essays about: "effective customer service"

Showing result 1 - 5 of 96 essays containing the words effective customer service.

1. 1. Factors influencing effective safety stock dimensioning in inventory management - A case study within the automotive industry

   University essay from Göteborgs universitet/Graduate School

   Author : Ikram Saady; Melisa Petkovska; [2023-07-03]
   Keywords : Safety stock; Inventory management; Safety stock uncertainties; Safety stock level challenges; Safety stock level factors;

   Abstract : Poor inventory management affects many companies today which has a negative impact on both company profits and the level of customer service provided. A critical aspect of inventory management involves maintaining a balance between safety stock levels and customer service level. READ MORE

3. 2. Evaluating sensor accuracy and repeatability in gasketed plate heat exchangers

   University essay from Lunds universitet/Avdelningen för Biomedicinsk teknik

   Author : Nils Engman; [2023]
   Keywords : Sensors; IoT; Heat Exchangers; Technology and Engineering;

   Abstract : Alfa Laval has connected sensors to their gasketed plate heat exchangers (gphe) to extend their customer service offering. To develop this service further the flow through the GPHE is needed. In this thesis, the objective was to evaluate an inexpensive flow switch and two sensor kits that measure pressure and temperature. READ MORE

4. 3. Hole-in-one Experiences : Evaluating the Impact of Experiential MarketingDimensions on Customer Engagement and LoyaltyWithin the Golf Course Industry

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Zachary Sporn; [2023]
   Keywords : Experiential Marketing; Golf Industry; Customer Engagement; Customer Loyalty; Emotional Response; Recreational Sports;

   Abstract : Background: The leisure and recreational sports market, a multibillion-dollar industry, isexperiencing a transformative shift. With increased competition and changing consumerdemographics, businesses and facilities are seeking innovative strategies to ensure customerretention and maintain profitability. READ MORE

5. 4. Human-Like Chatbot : A quantitative study of the emotional response toward human-to-machine interaction

   University essay from Högskolan i Halmstad/Akademin för företagande, innovation och hållbarhet

   Author : Anastasiia Jönsson; Clara Nordberg; [2023]
   Keywords : Digital Marketing; Chatbot; Emotion; Empathy; Humanlike; Human-to-machine interaction; ChatGPT;

   Abstract : Problem formulation: The problem that the thesis research relates to is the limitations of artificially intelligent chatbots as interlocutors. The emotional component of communication plays an essential role in the customer experience, but many users have a negative attitude toward chatbots due to their lack of humanity and empathy. READ MORE

6. 5. Requirement Validation - A multi-case study to identifyfailure factors in safety critical software development

   University essay from Jönköping University/JTH, Avdelningen för datateknik och informatik

   Author : Kyrollos Ceriacous; Jakoob Ishak; [2023]
   Keywords : Requirements; Requirement Validation; Requirement Engineering; Safety-critical; Software Development; Failure Factors; Multiple Case Study.;

   Abstract : In software development, customer trust hinges on a product performing as expectedand ensuring appropriate steps are taken to prevent incidents due to faulty systems. Oneway of achieving this lies within in requirement validation – the process of validatingthe requirements set on the software. READ MORE