Essays about: "face-to-face service"

Showing result 1 - 5 of 57 essays containing the words face-to-face service.

  1. 1. Dynamic Risk Management in Air Traffic Management System Failures

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Nick Lowth; [2024]
    Keywords : Air Traffic Control; Uncertainty; Risk Management; Air Traffic Management; Resilience; Emergence; Trade-offs; FLMU06; Social Sciences;

    Abstract : Context This research looks at managing uncertainty and recovery processes following failure of a sociotechnical system. The provision of Air Traffic Services (ATS) is an essential service that must continue to function supporting at a minimum; medical flights, search and rescue operations, humanitarian aid, State and military flights (as demonstrated during the recent global pandemic). READ MORE

  3. 2. The Support Process Directed to Palestinian Refugee Women Who Are Victims of Gender-based Violence in the Palestinian Refugee Camps in Beirut

    University essay from Göteborgs universitet/Institutionen för socialt arbete

    Author : Manal Makkieh; [2023-09-22]
    Keywords : Bureaucracy; Intersectionality; Feminist Women Solidarity; Support Process; Victims of Gender-based Violence GBV ;

    Abstract : In 1948, Palestinians were expelled from their homeland Palestine then were forced to seek refuge in multiple countries including Lebanon. During their temporary stay, Palestinian refugee women began to experience serious problems like gender-based violence. READ MORE

  4. 3. Teamwork makes the Theme work : A qualitative study on theming and performative labour as a differentiation strategy on SME Cafés in Sweden

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Zeeb Hala; To Quan Luu; [2023]
    Keywords : servicescape; theming; theme; performative labour; aesthetic labour; emotional labour; interaction; teamwork; café; coffee shop; differentiation; differentiation strategy; Disneyization; SME;

    Abstract : Servicescape is a physical setting where the performance, delivery and consumption are exchanged within a service marketplace. It includes sensory components, such as the theme of the place that has a high impact on customer perceptions and purchasing decisions and providing them with extraordinary experiences (Pine and Gilmore, 1999; Zeithaml, Bitner and Gremler, 2009). READ MORE

  5. 4. Unmanned Stores In Sweden : A Quantitative Study On Enhancers And Inhibitors According To The Swedish Generation Z

    University essay from Linnéuniversitetet/Institutionen för management (MAN)

    Author : Pontus Andersson; Johansson Oscar; [2023]
    Keywords : Technology-Based Self-Service; Technology Readiness; Technology Acceptance Model; Generation Z; Unmanned Stores; Digitalization; Retail Industry;

    Abstract : Introduction: Since the start of the digital age back in the 70s, digital technology has become a main tool for us humans to work, communicate, and enjoy ourselves on a day-to-day basis. The major push that set this new chapter of human life was due to the first military-manufactured computers of the time. READ MORE

  6. 5. Distance Leadership : The new Everyday Situation

    University essay from Linnéuniversitetet/Institutionen för organisation och entreprenörskap (OE)

    Author : Viktor Olofsson; Alexander Karlsson; [2021]
    Keywords : Leadership; Sensemaking; Teleworking;

    Abstract : The ongoing pandemic of Covid-19 changed the everyday lives of many, both in the personal life and also workwise. As many organizations proceed to adapt into teleworking in a rapid change and therefore we were interested in the fact how managers in a more service minded sector had to adapt in their way of working. READ MORE