Essays about: "future aim of travel industry"

Showing result 1 - 5 of 10 essays containing the words future aim of travel industry.

  1. 1. A CHANGING SCENE: COVID-19 pandemic impacts on lives of travel economy stakeholders in Goa

    University essay from Göteborgs universitet/Institutionen för globala studier

    Author : Petra Nilsson; [2022-08-24]
    Keywords : Anthropology; Covid-19; Goa; crisis management; travel economies; hippie culture; Antropologi; krishantering; rese-ekonomier; hippiekultur;

    Abstract : This dissertation is based on two months of ethnographic fieldwork in North Goa, India. It concerns impacts of the COVID-19 pandemic on travel economy stakeholders, in relation to their perception of their living situations, both present and future. READ MORE

  3. 2. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

    University essay from Högskolan i Gävle/Företagsekonomi

    Author : Andreas Edström; Beatrice Nylander; [2021]
    Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

    Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

  4. 3. The Metasearch Road to Purchase : An investigation of the Touchpoints on Metasearch Engines in the Travel Distribution Industry

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : André Mikaelsson; Gustav Mikkelsen; [2018]
    Keywords : Consumer behaviour; Metasearch websites; Touchpoints; Customer decision journey; Travel distribution industry;

    Abstract : The travel distribution industry is growing. While traditional distribution channels such as online travel agencies and physical stores are decreasing in revenues, metasearch companies are receiving greater attention from consumers. However, metasearch companies face challenges even with an increasing market. READ MORE

  5. 4. En analysmodell för tidsåtgång vid skotning med Komatsuskotare

    University essay from SLU/Department of Forest Biomaterials and Technology (from 131204)

    Author : Alexander Andersson; [2015]
    Keywords : skotning; tidsåtgångsmodell; litteraturstudie; produktivitet; effektivisering;

    Abstract : Skogsindustrin är viktig för Sverige. Den avverkade nettovolymen i Sverige under 2013 uppgick till 68,9 miljoner m³fub. En betydande del av skogsbrukets totala kostnader utgörs av drivningskostnader. Cirka hälften av drivningskostnaderna utgörs av skotningskostnaden. READ MORE

  6. 5. Making the customer the co-producer : A critical incident study on customer satisfaction and self-service channel choice in commercial air travel

    University essay from Fakulteten för ekonomi, kommunikation och IT

    Author : Henrik Huotari; [2012]
    Keywords : self-service technologies; customer satisfaction; SST; self-service channels; SAS; service design; self-service; customer co-production; adoption; self-service options;

    Abstract : This thesis is based on a case study of an airline’s (Scandinavian Airlines (SAS)) customers’ views on self-service technologies for check-in; mobile check-in, internet check-in, and machine (kiosk) check-in. The first aim of the paper was to find sources of satisfaction and dissatisfaction in the airline industry. READ MORE