Essays about: "globalization and quality service"

Showing result 1 - 5 of 20 essays containing the words globalization and quality service.

  1. 1. Job Satisfaction - A Key Factor or Not for the Luxurious Hotels In Bulgaria?

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Viliana Miroslavova Borisova; Derin Kate McIntyre; Desislava Stoyanova Nenova; [2023]
    Keywords : job satisfaction; drivers and hinders; hotels; hospitality industry; employee satisfaction; Bulgaria;

    Abstract : Background: Given the impact of job satisfaction on service quality and the value, job satisfaction holds significant importance in the hospitality industry. Understanding the drivers and hinders of job satisfaction is vital in an industry influenced by globalization and market competition. READ MORE

  3. 2. Inside-Out : Investigating the link between internal marketing and service quality in Swedish retail

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Ebba Svensson; [2020]
    Keywords : Employee satisfaction; Internal marketing; Retail market; Service quality; Store managers;

    Abstract : This thesis is a qualitative research that provides an understanding of store managers perception of internal marketing on the Swedish retail market. It also describes how the store managers use internal marketing to guide their frontline employees to deliver high quality service. READ MORE

  4. 3. Self transportation of goods for consumers from a retail store: A Pilot study

    University essay from Lunds universitet/Förpackningslogistik

    Author : Shebin Thomas; [2020]
    Keywords : Supply chain management; consumers; last-mile delivery; retail management; self-service; packaging design; packaging logistics.; Technology and Engineering;

    Abstract : The Last-mile delivery is seen as an emerging attention due to the increased focus on e-commerce and Omni-channel retailing. Due to these and since it involves end consumers, organizations look for innovative solutions to provide customers with a service fulfillment option. READ MORE

  5. 4. Dynamic consumer value through value co-creation in the context of consumer culture-An ethnographic study on craft beer consumption in China

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Tingting Wang; [2018]
    Keywords : Craft beer consumption; China; Value co-creation; consumer culture; consumer value; Social Sciences;

    Abstract : Alcohol consumption is important within the research of service management in retail, because it is not only a consumption phenomenon, but also a societal matter. Inappropriate drinking culture and unhealthy drinking habits can cause serious issues to the individuals and the society. READ MORE

  6. 5. Expected and Achieved Outcomes of Reshoring: A Swedish Perspective

    University essay from Högskolan i Jönköping/Tekniska Högskolan

    Author : Alexander Vestin; Movin Sequeira Frank; [2017]
    Keywords : reshoring; manufacturing; expected outcomes; achieved outcomes;

    Abstract : Purpose: Over the last couple of decades, globalization has impacted market competition. This results in that companies heavily offshore to low-wage countries to enhance its competitiveness through lower costs. Offshoring constitutes relocation of manufacturing activities to other existing manufacturing sites in foreign countries. READ MORE