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Found 3 essays matching the above criteria.

1. 1. Empowerment : A case study in a Swedish hotel setting

   University essay from Internationella Handelshögskolan

   Author : Richard Berlin; Henrik Klouman; Ingrid Nyberg; [2011]
   Keywords : Empowerment; enabling; training; rewards;

   Abstract : .... READ MORE

3. 2. Empowerment, Contextual Performance & Job Satisfaction -      A Case Study of the Scandic Hotels in Jönköping -

   University essay from IHH, Företagsekonomi; IHH, EMM (Entrepreneurskap, Marknadsföring, Management)

   Author : Sandra Alibegovic; Andrew Hawkins; Mitesh Parmar; [2009]
   Keywords : Job Satisfaction; Employee Empowerment; Contextual Performance; Hotel Service Industry; Scandic Hotels;

   Abstract : Purpose: The purpose of this study was to examine the relationship between job satisfaction among hotel employees as well as the relationship between employee empowerment and contextual performance behaviours. Background: Most managers and scholars emphasize that an organization’s most important tool for gaining a competitive advantage is its people and; in order for the firm to attain success employees must be involved and active. READ MORE

4. 3. The Relevance of Coaching for Front Line Receptionists in the Hotel Industry -A study of Scandic Rubinen

   University essay from Göteborgs universitet/Graduate Business School

   Author : Liselott Stener; [2007-07-19T13:42:34Z]
   Keywords : empowerment; service guarantee; service quality; motivation; leadership; coaching;

   Abstract : In hotel organisations, managers use the yearly employee appraisals to give feedback and discuss the goals for future years with their employees. But, is this actually enough? Personnel development should occur on a continuous basis, and the employee appraisals can thus be connected to an overall coaching plan. READ MORE