Essays about: "hotel design"

Showing result 1 - 5 of 41 essays containing the words hotel design.

  1. 1. Risks and risk management in construction projects : A product life cycle approach

    University essay from Högskolan i Gävle/Besluts-, risk- och policyanalys

    Author : Björn Åberg; [2023]
    Keywords : Risk; Construction projects; Risk Management;

    Abstract : The construction industry often operates with important and expensive projects that should meet deadlines and various regulations and at the same time avoid risks associated with the phases of the construction projects. This thesis reviews risks by a project life cycle (PLC) and the risk management used in construction projects by interviewing different construction project stakeholders such as hotel owners in Belgium and construction specialists. READ MORE

  3. 2. Booming or Baffled : Investigating Baby Boomers’ Attitudes Toward Self-Service Technology and Personal Service Encounters in the Hotel Industry

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Joan Parvazi Nia; Daniel Regnér; [2023]
    Keywords : service encounter; self-service technology; SST; customer experience; baby boomers; BB; hotel industry; attitude; hospitality;

    Abstract : The hospitality industry is increasingly incorporating self-service technology, suchas online booking systems, automated check-in and check-out, and in-roomtechnology, to enhance the customer experience and streamline operations. However,there is limited research on the adoption and usage of self-service technology bybaby boomers (BB) in this industry. READ MORE

  4. 3. Othering Heights : A critical urban approach to the narratives embedding the proposed Österskans development in Halmstad, Sweden

    University essay from Malmö universitet/Institutionen för Urbana Studier (US)

    Author : Anna Stohr; [2022]
    Keywords : Urban studies; conviviality; convivial urbanism; Halmstad; Österskans; Sweden; critical urbanism; socio-spatialisation; placemaking; urban design; social sustainability; the built environment; segregation; urbanisation; public space; cityscape; neoliberal planning; densification; social mobility; spatial theory; uneven geographical development; the right to the city; David Harvey; thinking spatially; discourse;

    Abstract : This thesis examines the proposed Österskans development in Halmstad, Sweden from the approach of critical urbanism. With a steady increase of population growth for the past decades and despite the income level of the municipality's population being above the national average - the socio-economic segregation in Halmstad is prevalent. READ MORE

  5. 4. Reaching the Service Recovery Paradox : Using the Anchoring Effect to Reduce Required Monetary Compensation

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Jesper Björkman; Nathalie Kron; [2022]
    Keywords : service failure; service recovery; service recovery paradox SRP ; anchoring effect; cognitive bias;

    Abstract : Aim: When service failures occur, companies must use service recovery actions to recover customer satisfaction. The service recovery paradox refers to the paradox which occurs when a customer is more satisfied after successful service recovery, than they would have been if no failure had occurred. READ MORE

  6. 5. Designing a digital key for hotel applications

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Niels Dikken; [2020]
    Keywords : Hotel applications; digital key; perceived safety; check-in check-out; user-journey;

    Abstract : Although hotels have already started to implement online check-ins and digital keys in their applications, there has not been much research on the design of these prominent features. This thesis focuses on designing a digital key that is both easy to use and perceived as safe. READ MORE